Frequently asked questions

What types of events are supported?

Currently, the ServiceNow SPO integration only supports request for quote events.

How do I edit supplier invitations?

To edit the supplier invitations on an event, you will need to log into Fairmarkit. This currently cannot be done from ServiceNow SPO.

How can I communicate with suppliers?

To send or review supplier messages, you will need to log into Fairmarkit. This currently cannot be done from ServiceNow SPO

Can we leverage Fairmarkit Strategic Sourcing with ServiceNow SPO?

No, currently, the ServiceNow SPO integration only supports request for quote events.

Does this integration work with ITSM?

No, the ServiceNow SPO integration only works with ServiceNow SPO. To integrate ServiceNow SPO IT Service Management (ITSM) with Fairmarkit, you can use Flat file integration.