> For the complete documentation index, see [llms.txt](https://docs.fairmarkit.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.fairmarkit.com/buyers/integrations/servicenow-spo-integration/frequently-asked-questions.md).

# Frequently asked questions

### What types of events are supported? <a href="#whattypesofeventsaresupported" id="whattypesofeventsaresupported"></a>

Currently, the ServiceNow SPO integration only supports request for quote events.

### How do I edit supplier invitations? <a href="#howdoieditsupplierinvitations" id="howdoieditsupplierinvitations"></a>

To edit the supplier invitations on an event, you will need to log into Fairmarkit. This currently cannot be done from ServiceNow SPO.

### How can I communicate with suppliers? <a href="#howcanicommunicatewithsuppliers" id="howcanicommunicatewithsuppliers"></a>

To send or review supplier messages, you will need to log into Fairmarkit. This currently cannot be done from ServiceNow SPO

### Can we leverage Fairmarkit Strategic Sourcing with ServiceNow SPO? <a href="#canweleveragefairmarkitstrategicsourcingwithservicenowspo" id="canweleveragefairmarkitstrategicsourcingwithservicenowspo"></a>

No, currently, the ServiceNow SPO integration only supports request for quote events.

### Does this integration work with ITSM? <a href="#doesthisintegrationworkwithitsm" id="doesthisintegrationworkwithitsm"></a>

No, the ServiceNow SPO integration only works with ServiceNow SPO. To integrate ServiceNow SPO IT Service Management (ITSM) with Fairmarkit, you can use [Flat file integration](/buyers/integrations/flat-file-integration.md).


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