frequently asked questions

What types of events are supported?

Amazon Business only supports request for quote events with goods-type line items. Any service or group line items will be ignored.

How can I tell if it's an Amazon Business response?

When you received an Amazon Business response, you will see a "Marketplace" label on the response. This means that the response was returned from Fairmarkit's integrated flow with Amazon Business.

Why didn't I receive a response from Amazon Business?

The current average response time from Amazon Business is 3 business days. Response time may depend on volume, complexity, and delivery requirements. Additionally, Amazon Business only responds to US-based events with a single line item that have 999+ items or $10,000+ value.

Why was my order canceled?

PO approval for Amazon Business purchases must occur within 7 days to avoid order cancellation.