# Shipment tracking reminder email

If you have not sent shipping tracking information to the buyer two days after an event closes, you will receive an email reminder to add the information.

<figure><img src="https://1813608463-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FXSi8dxrnMaQPYuaoiJWp%2Fuploads%2FVyLRC6Z9Xln1ereTns9u%2Fimage.png?alt=media&#x26;token=40ebff1f-3fd0-4f99-a532-8b1d39c8c7ba" alt="" width="375"><figcaption></figcaption></figure>

### Email subject <a href="#emailsubject" id="emailsubject"></a>

The email subject will be:

* Let (Buyer company name) know when their shipment will arrive\
  example: *Let AM Productions know when their shipment will arrive*

### Email content <a href="#emailcontent" id="emailcontent"></a>

The email includes:

* Buyer company name
* Event details\
  (close date and time, buyer company name, event ID, shipping method)
* Event title
* Line item details\
  (Description, manufacturer, quantity, unit price, extended)
* Link to event