Supplier response FAQ
How long do I have to respond to an invitation?
Buyers designate an open period for events, so you must respond before the event closes. Your email invitation to the event and the response page include a timer with the amount of time left to respond. Note that buyers can close an event earlier for various reasons.
How do I submit a response?
Depending on the type of event, the required fields and steps may vary. But generally, after you review and decide to respond to an event, you will need to complete any required fields and submit your response.
What if I have questions for the buyer?
With Fairmarkit, you no longer need to keep track of communications with buyers in your inbox. Throughout the sourcing process, you can quickly and conveniently track all event communication within Fairmarkit. While responding to an event, you can add comments, notes, and files to communicate better with buyers.
What if I want to respond but need more time?
If you want to respond to an event but need more time, click the I'm Interested button. This option lets the buyer know that you're interested in the event.
This button is available on the response page for request for quote and reverse action events and on the welcome page for request for proposal and request for information events.
How do I decline a line item or an event?
You can decline a single line item or an entire event if you cannot provide the requested items or services. If you decline the entire event, you can explain why, such as being out of stock or not carrying the particular items. By providing a reason, you help improve Fairmarkit's supplier recommendations, allowing us better to recommend you as a potential supplier for future events.
Can I edit my response once submitted?
Once you've submitted a response, you can edit it until the event closes. Open the event, and click the Edit Bid button to edit and resubmit your response
Still have questions?
Get in touch with our Supplier team at [email protected].
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