Communicate with suppliers

With Fairmarkit, you no longer need to keep track of communications with suppliers in your inbox. Throughout the sourcing process, you can track all event communication within Fairmarkit for ease and convenience. While creating an event, you can add notes and files to communicate your requirements better. Then, once an event is opened, you can send a clarification to all of the suppliers invited to the event or send a message to answer questions for an individual supplier.

Note: If a supplier responds directly to or sends an out-of-office reply to a Fairmarkit email about your event, their response will be forwarded to your messages with the supplier in Fairmarkit.

Notes and files

While creating an event, you can add comments, attachments, notes, and files to communicate your requirements better.

Events

On the event level, you can add additional information in the following ways:

• Notes to supplier: Add additional information and communication (up to 4,000 characters) about the event with all invited suppliers. For example, you might enter a shipping account number or detailed steps to explain the process further.

• Files: Attach files, such as a scope of work, to share with suppliers. Files can be up to 100mb, and the File name cannot be longer than 255 characters. See Attachments for more information.

Line items

On the line item level, you can add additional information in the following ways:

• Comments: Enter a comment specific to the line item. Comments can contain up to 5,000 characters.

• Attachments: Add attachments that are specific to the line item. For example, you may want to attach a specification or design document to explain a line item further. Multiple attachments can be added. File names cannot be longer than 255 characters. Click the remove button to delete an attachment.

Supplier clarifications

Once you open an event, you can send a clarification to all of the suppliers on an event. The clarification can be a message or attachment with clarifying details about the opened events. This is an easy way to contact all suppliers invited to an event.

See: Supplier clarifications

Supplier messages

While working on an event, supplier messages allow you to communicate about the event and clarify details with invited suppliers. Messages can include attachments. You'll receive a notification when messages are added to your events.

See: Supplier messages