Supplier messages

While working on an event, supplier messages allow you to communicate about the event and clarify details with invited suppliers. Messages can include attachments. You'll receive a notification when messages are added to your events.

See: For additional ways to communicate with suppliers, see Communicate with suppliers.

Send a message to a supplier

With supplier messages, you and your team can communicate directly with suppliers.

1

From the event details screen, click the comments button. The comments area displays.

2

Select the supplier.

3

In Write a comment, enter the text you want to send. You can also:

• Mention @ other users to notify them about the comment. If you mention a user who doesn’t have access to the event, you'll be prompted to invite them or send a request to the event owner to invite them.

• Attach files 📎 with additional information.

4

Click the Send button to add the comment to the event.

Edit a message

To edit one of your messages:

1

Hover over the message and click the Edit ✏️ button.

2

Edit the message or attachment.

3

Click Save.

Delete a message

To delete one of your messages:

1

Hover over the message and click the Delete button. A confirmation message displays.

2

Click Delete.

Message notifications

When an supplier message is added to your event or a shared event, by default you will be alerted in the following ways:

• On the Notifications menu, you will receive a notification.

• From the event, the comments button displays an alert.

Subscribe / Unsubscribe from notifications for an event

To toggle on or off emails and notifications for supplier message on an event, open the event and then click the Subscribe / Unsubscribe from notifications 🔔 button in the Comments area.