# Tips for reviewing supplier responses

After your event closes, you can review the suppliers' responses on the event Details screen. The details screen provides you with a summary of all suppliers' responses, allowing you to quickly review and compare responses. The following tips will help you review and assess the suppliers' responses.

<figure><img src="https://docs.fairmarkit.com/content/buyers/images/rfq-details-review_thumb_0_0.png" alt=""><figcaption></figcaption></figure>

### View response status <a href="#viewresponsestatus" id="viewresponsestatus"></a>

In the **Requests** area, you can review supplier invitations. For each invitation sent, a status icon in the first column indicates how suppliers have interacted with your invitation. [**Supplier email statu**](https://docs.fairmarkit.com/buyers/events/review-supplier-responses)[**s**](https://docs.fairmarkit.com/buyers/events/review-supplier-responses):

<table><thead><tr><th width="194.4140625">Icon</th><th>Descritpion</th></tr></thead><tbody><tr><td><img src="https://docs.fairmarkit.com/content/buyers/images/email-sent_41x35.png" alt="">Sent</td><td>The event invitation email was sent to the supplier.</td></tr><tr><td><img src="https://docs.fairmarkit.com/content/buyers/images/email-opened_35x35.png" alt="">Opened</td><td>The supplier accessed the page for the event.</td></tr><tr><td><img src="https://docs.fairmarkit.com/content/buyers/images/email-interested_29x35.png" alt="">Interested</td><td>The supplier marked that they were interested in the event. This may mean that they need additional time to collect data.</td></tr><tr><td><img src="https://docs.fairmarkit.com/content/buyers/images/email-submitted_39x35.png" alt="">Submitted</td><td>The supplier has submitted a response for the event, and it is ready for your review.</td></tr><tr><td><img src="https://docs.fairmarkit.com/content/buyers/images/email-notinterested_33x35.png" alt="">Not interested</td><td>The supplier indicated that they are unable to submit pricing for the event.</td></tr><tr><td><img src="https://docs.fairmarkit.com/content/buyers/images/email-deliveryissue_42x35.png" alt="">Delivery issue</td><td>There were issues delivering the invitation email. Typically delivery issues occur with incorrect email addresses.</td></tr></tbody></table>

<br>

### Review prices <a href="#reviewprices" id="reviewprices"></a>

#### Rounding

Supplier responses of $1 or more are rounded to two decimal places. Values below $1 are not rounded. Full decimal places are available in Excel exports and when sent back to your purchasing application.

#### Lowest price

The lowest priced response for each item is highlighted in yellow. If two responses have matching low prices, both are highlighted.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FHDii15gn8ILoeg1JI0BB%2Fimage.png?alt=media&#x26;token=9e97c8ce-eff6-4d41-8ec8-3b28b21de779" alt=""><figcaption></figcaption></figure>

#### Response price vs. Benchmark price

If you entered a Benchmark price, you can view the response price against the benchmark price

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FSMcdhq4JvcEY64jSwnmD%2Fimage.png?alt=media&#x26;token=06db7782-379a-47fe-9cd5-72af1a599ce9" alt=""><figcaption></figcaption></figure>

* **High/low benchmark arrows**: An arrow displays next to each response value to show if the value is above (up) or below (down) the benchmark price.
* **Benchmark savings**: Hover over the benchmark arrow to view the value and percent savings compared to the benchmark value.
* **No benchmark**: If you didn't enter a Benchmark price, you will see an information circle that show potential savings against the average of bids received from suppliers.

#### Converted UOMs

When a supplier responds, they can enter their response in a different UOM (unit of measure), and it will be automatically calculated for your requested UOM. Hover over the alert icon ![](https://docs.fairmarkit.com/content/resources/images/buttons/alert_22x20.png) to review the formula used to convert the value.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FOWzeBg6iak0BtxRE0RxF%2Fimage.png?alt=media&#x26;token=f491464f-59eb-486c-b9ae-52bf18fe79a4" alt=""><figcaption></figcaption></figure>

#### Review additional quantities

If your company has enabled additional quantities, you can request pricing on additional quantities of items for information on tiered or volume pricing. You will need to request this when creating your event.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FWk5pDgM0gXBbCxxJJNVL%2Fimage.png?alt=media&#x26;token=ac56041e-e797-421a-9020-cdbe29b74697" alt=""><figcaption></figcaption></figure>

{% hint style="info" %} <mark style="color:purple;">**See**</mark><mark style="color:purple;">:</mark> [<mark style="color:purple;">Request Additional Quantities</mark>](https://docs.fairmarkit.com/buyers/request-for-quote-rfq/create-a-request-for-quote/request-additional-quantities)
{% endhint %}

### Review delivery days <a href="#reviewdeliverydays" id="reviewdeliverydays"></a>

The **Quoted delivery** displays the number of days the supplier needs to deliver the item. While one supplier may have a lower price, you will want to make sure that you will receive your items in the necessary time frame.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2Fo1V9rAc64ddOYcq2owiZ%2Fimage.png?alt=media&#x26;token=8f7e1f90-3d7e-48e2-9453-5f529d3da3fd" alt=""><figcaption></figcaption></figure>

### Review alternative items <a href="#reviewalternativeitems" id="reviewalternativeitems"></a>

If a supplier sent a response including an alternative item or service, an **Alternative** ![](https://docs.fairmarkit.com/content/glossaries/images/alternative_65x20.png) label displays, and you can view the alternative items on an indented line item under the originally requested item.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2F0qycQbodygluHe8uP6q3%2Fimage.png?alt=media&#x26;token=d6c68fa8-b11e-4e7c-864d-6b5fffc24bb7" alt=""><figcaption></figcaption></figure>

### <mark style="color:purple;">Review supplier attachments</mark> <a href="#reviewsupplierattachments" id="reviewsupplierattachments"></a>

Suppliers can add attachments to the event and/or line level of their response. When added, a label is added at the event response and line item levels indicating the number of attached files. Click the label to ![](https://docs.fairmarkit.com/content/resources/images/buttons/download_52x20.png) download the attachments.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FeCKBbxRikYZGBaVXgEj2%2Fimage.png?alt=media&#x26;token=a25a864b-3755-43a6-bb9b-50b6a18084e7" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
See: [Attachments](https://app.gitbook.com/s/XSi8dxrnMaQPYuaoiJWp/glossary/attachments)
{% endhint %}

### View detailed response <a href="#viewdetailedresponse" id="viewdetailedresponse"></a>

While the details screen provides you with a summary of all suppliers' responses, you can click the Quote # to view the detailed response.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FlDJ4Y5NLy9KIVQHbI3Ee%2Fimage.png?alt=media&#x26;token=64ae96ff-3fff-45c8-bff8-fcf9cccbba56" alt=""><figcaption></figcaption></figure>

### <mark style="color:purple;">Download responses</mark> <a href="#downloadresponses" id="downloadresponses"></a>

You can download a summary of all of the responses and all file attachments by selecting Actions > Download details.

{% hint style="info" %} <mark style="color:purple;">**See**</mark><mark style="color:purple;">:</mark> [<mark style="color:purple;">View event details and history</mark>](https://docs.fairmarkit.com/content/buyers/events/view-event-history.htm)
{% endhint %}

### <mark style="color:purple;">Review or send a message to a supplier</mark> <a href="#revieworsendamessagetoasupplier" id="revieworsendamessagetoasupplier"></a>

You may want to review any previous messages sent to or from the supplier. Additionally, if you have any additional questions, you can send additional messages

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2F0KSApgzxRRRNKU3kmfbU%2Fimage.png?alt=media&#x26;token=20a4a354-7dd6-40f9-a55e-eaeb8e46f9ae" alt=""><figcaption></figcaption></figure>

{% hint style="info" %} <mark style="color:purple;">**See**</mark><mark style="color:purple;">:</mark> [<mark style="color:purple;">Supplier messages</mark>](https://docs.fairmarkit.com/content/buyers/events/supplier-messages.htm)
{% endhint %}

### <mark style="color:purple;">Collaborate with your team</mark> <a href="#collaboratewithyourteam" id="collaboratewithyourteam"></a>

#### Invite collaborators

When working on an event, you can invite collaborators to help you build and review your event. Click the Share button to add collaborators or adjust their permissions.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2Fg3qSqcc1XDq9Tu43VxFR%2Fimage.png?alt=media&#x26;token=09a3592c-9fa4-43f0-b379-c8dfca4e25d1" alt=""><figcaption></figcaption></figure>

{% hint style="info" %} <mark style="color:purple;">See:</mark> [<mark style="color:purple;">Manage collaborators</mark>](https://docs.fairmarkit.com/content/buyers/events/manage-collaborators.htm)
{% endhint %}

### <mark style="color:purple;">Review internal comments & notes</mark>

Internal comments and internal notes allow you to communicate with your team about an event. These notes are for internal use only and will not be shared with suppliers.

**Internal comments**

To view, click the comments button, and then select Internal comments.\
See: [Internal comment](https://docs.fairmarkit.com/content/buyers/events/internal-comments.htm)

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FF2UnraCNT4nFFWiy8UtY%2Fimage.png?alt=media&#x26;token=411de4ae-3f87-4349-a1da-235c52f14f10" alt=""><figcaption></figcaption></figure>

**Internal notes**

To view, select Actions > View notes.\
See: [Internal note](https://docs.fairmarkit.com/content/buyers/events/internal-notes.htm)

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FkJEVzkEAnWEm4NKk72wW%2Fimage.png?alt=media&#x26;token=61da3e79-fa0f-4442-99b2-ac8a41972427" alt=""><figcaption></figcaption></figure>

#### Review scorecard

If you invited evaluators to score the suppliers' responses on request for information or request for proposal events, click View Scorecard to review their responses.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FD6euT9OsYxS0AETjAy6c%2Fimage.png?alt=media&#x26;token=c59bd1d7-b6fc-4d52-84b2-c2de8811dca9" alt=""><figcaption></figcaption></figure>

{% hint style="info" %} <mark style="color:purple;">**See**</mark><mark style="color:purple;">:</mark> [<mark style="color:purple;">Evaluation and scoring</mark>](https://docs.fairmarkit.com/content/buyers/events/se/overview.htm) <mark style="color:purple;">and</mark> [<mark style="color:purple;">Evaluate a scorecard</mark>](https://docs.fairmarkit.com/content/buyers/events/se/evaluate.htm)
{% endhint %}

### <mark style="color:purple;">Add a round</mark> <a href="#addaround" id="addaround"></a>

If after you've reviewed the responses, you want to request additional responses or information from suppliers, you can run another round on your event.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FUNdufv9VMwi0fGTTglcb%2Fimage.png?alt=media&#x26;token=f8a59801-0ec1-4cc2-bb25-6f8b60663539" alt=""><figcaption></figcaption></figure>

{% hint style="info" %} <mark style="color:purple;">See:</mark> [<mark style="color:purple;">Multi-round events (RFQ & auction)</mark>](https://docs.fairmarkit.com/content/buyers/events/multi-round-rfq.htm) <mark style="color:purple;">and</mark> [<mark style="color:purple;">Multi-round events (RFP & RFI)</mark>](https://docs.fairmarkit.com/content/buyers/events/multi-round.htm)
{% endhint %}

### <mark style="color:purple;">Why is a response locked?</mark> <a href="#whyisaresponselocked" id="whyisaresponselocked"></a>

If a supplier edits an existing response, the response will display as grayed out (locked) and cannot be awarded until they have resubmitted it.

<figure><img src="https://1711751134-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2F95QWDcOsKn95Me8sE2RP%2Fuploads%2FcqUTQ0ndQontwhEeRLet%2Fimage.png?alt=media&#x26;token=9322d8d3-56c2-4908-a72e-dfd056e63ff4" alt=""><figcaption></figcaption></figure>

### <mark style="color:purple;">Ready to award?</mark> <a href="#readytoaward" id="readytoaward"></a>

When you've reviewed and are ready to make your selections, you can award your event.

{% hint style="info" %} <mark style="color:purple;">**See**</mark><mark style="color:purple;">:</mark> [<mark style="color:purple;">Award an event</mark>](https://docs.fairmarkit.com/content/buyers/events/award-event.htm)
{% endhint %}