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Glossary

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GLOSSARY

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Canceled event email (RFQ)

When a buyer cancels a request for quote (RFQ) event, you'll receive an email update.

Note: You can change your email preferences from

Email subject

The email subject will be:

  • ((Buyer company name)) Request for Quote Cancelled #------ example: ((AM Productions) Request for Quote Cancelled #811065

Email content

The email includes:

  • Buyer company name

  • Event title

  • Link to message buyer

  • Event details (canceled date, supplier name, event ID, shipping address, preferred delivery date)

Event closed without responses email

When your request for quote or reverse auction event closes, you will receive an alert that your event closed without supplier responses.

Note: Admins can control if this report is available and add optional attachments. Additionally, you can change your email preferences from

New close date email (RFQ)

When a buyer updates the close date on a request for quote (RFQ) event, you'll receive an email notification with the new date.

Note: You can change your email preferences from

Email subject

Event closing soon email (RFQ)

You'll receive a reminder two days before a request for quote (RFQ) event closes.

Note: You can change your email preferences from

Email subject

New supplier response email

When a supplier responds to an event, you will receive a response summary with a link to view details.

Note: Admins can control if this report is available and add optional attachments.

Email subject

Email

As events move through Fairmarkit, you'll receive emails to update you on edits, responses, messages, changed close dates, awarding, and other event activities.

For each user type, there is a summary of the available email notifications from Fairmarkit

Attachments

Throughout Fairmarkit, you can add file attachments to your events and messages and view and download attachments added by suppliers or other buyers working on the event. Attachments allow you to add files, such as a scope of work to give context on an event or a specification or design document to further define a line item.

Where can I add attachments?

You can add attachments at both the event and line level. In addition, you can send attachments using Messaging and Supplier Clarifications.

Withdrawn event email (RFQ)

When a buyer withdraws a request for quote (RFQ) event, you'll receive an email update.

Email subject

The email subject will be:

  • ((Buyer company name)) Request withdrawn (Request #------) example: (AM Productions) Request withdrawn (Request #849339)

Weekly activity report email

You will receive an email with a summary of all your Fairmarkit activity in the past week. This includes information on the request for quote events you were invited to, your responses, and the events you won.

Note: You can change your email preferences from

Response not awarded email (RFQ)

When a buyer awards a request for quote (RFQ) event, if your response was not award, you will receive an email update.

Email subject

The email subject will be:

  • Your response wasn't awarded

Business Classifications

Fairmarkit Business Classifications may be provided by your organization during import and/or sync with the Fairmarkit system, or may be set by a non-registered supplier via their registration. Classifications can be seen and searched when you select suppliers to invite them to your events. If you have purchased a Supplier.io subscription independently or through Fairmarkit, the data from SIO will also be synced here.

Available business classifications

  • Disadvantaged Business Enterprise (DBE)

Local Business Enterprise (LBE)

  • Minority Business Enterprise (MBE)

  • Historically Black Colleges and Universities (HBCU)

  • Small Disadvantaged Business (SDB)

  • 8A

  • Small Business Certification

  • Small Business Enterprise (SBE)

  • Veteran Business Enterprise (VET)

  • Service Disabled Veteran Owned Business (SDVET)

  • Service Disabled Veteran Business Enterprise (SDVBE)

  • Woman Owned Business Enterprise (WBE)

  • Women Owned Small Business (WOSB)

  • Economically Disadvantaged Women Owned Small Business (EDWOSB)

  • Disability Owned Business Enterprise (DOBE)

  • LGBT Business Enterprise (LGBTBE)

  • Alaskan Native

  • GSA

  • ISA

  • IS0-9001

  • Fairtrade

  • FSC

  • MSC

  • B-Corp

  • Certified Aboriginal Business (CAB)

  • Buyers emails
    Suppliers emails
    The email subject will be:
    • You got a new response from a supplier

    Email content

    The email includes:

    • Event details (close date and time, event ID, shipping method, event title)

    • Response date

    • Supplier name

    • Line item response details (description, manufacturer, quantity, price)

    • Link to review full response

    Email content

    The email includes:

    • Buyer company name

    • Event details (withdraw date, supplier name, event ID, shipping method)

    • Event title

    Email content

    The email includes:

    • Buyer company name

    • Event details (Buyer name, close date and time, supplier name, event ID, shipping method, event title)

    Glossary of Terms

    Fairmarkit is the intelligent sourcing platform that empowers organizations to more efficiently purchase the goods and services they need. By equipping procurement and supply-chain teams with automation and data, Fairmarkit promotes competitive bidding while reducing manual work within existing processes.

    Top Reads

    SavingsBenchmarkEvent actionsTemplates

    Email subject

    The email subject will be:

    • Your Request - (Event title) - has closed(no quotations) example: Your Request - Camera SD memory cards - has been closed(no quotations)

    Email content

    The email includes:

    • Event details (Close date and time, event ID, shipping method)

    • Event title

    • Link to event

    The email subject will be:
    • ((Buyer company name)) Request for Bid - Close Date Extended (Requisition #------) example: (AM Productions) Request for Bid - Close Date Extended (Requisition #847564)

    Email content

    The email includes:

    • Buyer company name

    • Event details (Original close date and time, new close date and time, supplier name, event ID, shipping address, shipping method)

    • Summary of line items (Description, Manufacturer, Quantity)

    • Link to event

    • Link to decline the event

    The email subject will be:
    • (Buyer company name) Procurement - Quote Closing Soon example: AM Productions Procurement - Quote Closing Soon)

    Email content

    The email includes:

    • Buyer company name

    • Event details (Close date and time, event ID, shipping method, shipping address, preferred delivery date)

    • Summary of line items (Description, Manufacturer, Quantity)

    • Link to respond

    • Link to message buyer

    • Link to decline the event

    Event level files

    When working on an event, the Files section allows you to attach files, such as a scope of work, to provide further context on the event.

    Line item attachments

    When adding line items to your events, click the Show Additional Info button to display additional fields, including the Attachments field. This allows you to add up 5 file attachments, such as a specification or design document, to further define a line item

    Message attachments

    When messaging with suppliers using Messaging and , you can share additional file attachments.

    Are there any attachment restrictions?

    When attaching files, keep the following in mind:

    • File size: Each attachment can be up to 100MB.

    • File names: File names can be up to 255 characters.

    • File types: Unless noted, any type of file can be added.

    • Line item attachments: For line items, you can attach up to 5 files.

    How can I view attachments?

    Supplier responses

    When reviewing supplier responses, a download button will display with the number of available attached files. Click the button to download the files.

    Alternatively, if you want to download details about the event, the supplier responses, and all file attachments, select Actions > Download Details.

    Messaging

    While messaging with suppliers, you can download and view attachments directly in Messaging.

    Email subject

    The email subject will be:

    • Weekly activity report

    Email content

    The email includes:

    • Your company name

    • This week's vs. last week's activity (total number of request for quote invitations/percent change from previous week, responses submitted/percent change from previous week)

    • Invitations and response status (by buyer) (response status, date, event ID (linked to event), event title)

    • Year-to-Date revenue awarded via Fairmarkit

    Events closing soon email

    When you have events closing soon (within two day), you will receive a reminder with a list of events and link to view more details.

    Note: Admins can control if this report is available and add optional attachments.

    Email subject

    The email subject will be:

    • Quotes Closing Soon

    Email content

    The email includes:

    • List of events (event title, close date and time, link to event)

    • Link to Events list

    Alternative - One event closing soon

    The email subject will be:

    • (Company name) Procurement - Quote Closing Soon example: Am Productions Procurement - Quote Closing Soon

    This email includes:

    • Event details (close date and time, event ID, shipping address, Preferred delivery date)

    • Link to event

    Response awarded email (RFQ)

    When a buyer awards your response to a request for quote (RFQ) event, you will receive an email update.

    Note: You can change your email preferences from

    Email subject

    The email subject will be:

    • ((Buyer company name)) Congratulations! You have been awarded request #------ example: (AM Productions) Congratulations! You have been awarded request #352911

    Email content

    The email includes:

    • Buyer company name

    • Event details (close date and time, supplier name, event ID, shipping address, shipping method)

    • Event title

    Alternative - partially awarded response

    If a buyer split awards line items on an event to two different responses, you'll receive a similar update with an extra disclaimer about split awarding.

    Auction successful email

    When your auction closes, you will receive an update if your auction received responses (bids).

    Email subject

    The email subject will be:

    • Auction was successful: (Event title) ((ID #------)) example: Auction was successful: Camera memory cards (ID #958393)

    Email content

    The email includes:

    • Close date and time

    • Event ID

    • Winning supplier name

    • Winning bid amount

    Event invitation email (English auction)

    When a buyer invites you to a English auction event, you'll receive an email with an event and line item summary and a link to respond.

    Email subject

    The email subject will be:

    • Auction invitation: (event title) (EA) (ID #------) example: Auction invitation: Camera memory cards (EA) (ID #974617)

    Email content

    The email includes:

    • Buyer company name

    • Start date and time

    • Event ID

    • Event title

    New requests daily email (buyers)

    You will receive an email with a list of the request for quote events that have been created and assigned to you within the last 24 hours.

    Email preferences: You can change your email preferences from .

    Email subject

    The email subject will be:

    • New requests in your Fairmarkit account

    Email content

    The email includes:

    • A list of request for quote events (event ID, close date, event title)

    • Link to Events list

    Event invitation email (RFQ)

    When a buyer invites you to a request for quote event, you'll receive an email with an event and line item summary and a link to respond.

    Note: You can change your email preferences from

    Email subject

    The email subject will be:

    • (Buyer company name) - Request for Quote #------ example: AM Productions - Request for Quote #820214

    Email content

    The email includes:

    • Event title

    • Summary of line items (Description, Manufacturer, Manufacturer part #, Internal part #, Quantity)

    • Any notes from the buyer

    • Link to respond

    Clarification email

    When a buyer adds a clarification to an event, you will receive an update with the information.

    Email subject

    The email subject will be:

    • New clarifications for RFQ

    Email content

    The email includes:

    • Buyer company name

    • Event details (close date and time, shipping address, shipping method, event ID)

    • Event title

    • Clarification

    Multiple events closing soon email (RFQ)

    When there are multiple request for quote (RFQ) events closing within two days, you will receive a reminder.

    Note: You can change your email preferences from

    Email subject

    The email subject will be:

    • Quotes Closing Soon

    Email content

    The email includes:

    • List of events (event title, customer, close date and time, link to respond, link to decline)

    • Link to Supplier portal

    Reopened event email (RFQ)

    When a buyer reopens a closed request for quote (RFQ) event, you'll receive an update.

    Note: You can change your email preferences from

    Email subject

    Benchmark

    Using the Benchmark field on your events, you can enter a reference price, often the last price you paid, for a requested item or service on a line item.

    Why add a benchmark?

    Benchmarks help you:

    • Track and compare costs over time.

    Updated event details email (RFQ)

    When a buyer updates an opened request for quote (RFQ) event with new details or attachments, you will receive an email notification.

    Note: You can change your email preferences from

    Email subject

    Suppliers emails

    The following provides a summary of the available email notifications from Fairmarkit. Click the email name to view a more detailed description and screen shots of sample emails.

    Not receiving emails? Please reach out to to verify your point of contact email address.

    Summary of emails

    Shipment tracking reminder email

    If you have not sent shipping tracking information to the buyer two days after an event closes, you will receive an email reminder to add the information.

    Email subject

    The email subject will be:

    • Let (Buyer company name) know when their shipment will arrive example: Let AM Productions know when their shipment will arrive

    Event closed email

    When your request for quote or reverse auction event closes, you will receive an alert that your event closed.

    Note: Admins can control if this report is available and add optional attachments. Additionally, you can change your email preferences from

    Email content

    The email includes:

    • Buyer company name

    • Event details (close date and time, buyer company name, event ID, shipping method)

    • Event title

    • Line item details (Description, manufacturer, quantity, unit price, extended)

    • Link to event

    Link to event
    Summary of line items (Description, Manufacturer, Manufacturer part #, Quantity)
  • Link to respond

  • Link to send a message to the buyer

  • Link to decline the event

  • Link to event
    Link to send a message to the buyer
  • Link to decline the event

  • Event details (close date and time, event ID, shipping address, preferred delivery date)

  • The email subject will be:
    • ((Buyer company name)) Request for Quote Reopened #------ example: (AM Productions) Request for Quote Reopened #847564

    Email content

    The email includes:

    • Buyer company name

    • Event title

    • Close date and time

    • Summary of line items (Description, Manufacturer, Manufacturer part #, Internal part #, Quantity)

    • Link to respond

    • Link to message buyer

    • Link to decline the event

    • Event details (Original close date and time, new close date and time, supplier name, event ID, shipping address)

    See how current prices measure up against past ones.

  • Calculate savings on your events. (see: Savings)

  • Identify outliers. (see: Outliers)

  • What is the currency & format?

    The Benchmark value is stored in the event currency and must be a numeric value with up to two decimal places (e.g., $99.99).

    What if I update the event currency?

    By default, if you update the event currency, the Benchmark price won't automatically update. You'll need to manually adjust it.

    However, if your company has enabled automatic updates, the Benchmark will be converted whenever you change the event currency on request for quote and auction events. You can review and edit the new value if needed.

    See: Multicurrency and Configurations

    How is the benchmark set?

    The benchmark can be set for a line item in the following ways:

    Manually entered

    You can manually enter a benchmark for each line item on an event.

    Imported from purchasing application

    Benchmarks may be automatically imported from your purchasing application and can be determined based on the last price paid, the average price paid over a certain time period, or the requisition or budget amount.

    Suggested from historical data

    If the option is enabled, your historical data (awarded events and uploaded purchase order line item) can be automatically searched for matching items. If a match is found, the Benchmark value is added.

    See

    When can I update a benchmark?

    You can add or edit a Benchmark while the event is in Draft, Opened, or Closed status.

    The email subject will be:

    • Update (Buyer company name) Procurement - Request for Bid for Requisition #------ example: Update AM Productions Procurement - Request for Bid for Requisition #820214

    Email content

    The email includes:

    • Buyer company name

    • Event details (close date and time, event ID, shipping method, shipping address, preferred delivery date)

    • Event title

    • Link to event

    Request for quote (RFQ) event emails
    Email
    Description

    An invitation with an event and line item summary is sent when you're invited to a request for quote event.

    An update is sent when a Supplier clarification is added to an event.

    A notification is sent when new details or attachments are added to an opened event.

    A notification is sent when the event Close date is updated.

    A reminder is sent two days before the event closes.

    A reminder is sent when you have multiple events closing within two days.

    Auction emails

    Email
    Description

    An invitation with an event and line item summary is sent when you're invited to a Dutch auction event.

    An invitation with an event and line item summary is sent when you're invited to a Dutch auction event.

    An invitation with an event and line item summary is sent when you're invited to a Japanese auction event.

    A reminder is sent ten minutes before an auction event starts.

    Request for proposal (RFP) / request for information (RFI) event emails

    Email
    Description

    An invitation with an event and line item summary is sent when you're invited to a request for proposal or request for information event.

    A notification is sent when new details or attachments are added to an opened event.

    A notification is sent when the event Close date is updated.

    A reminder is sent two days before the event closes.

    An update with an event summary and new closing date is sent when an event is reopened.

    An update is sent when an event is canceled.

    [email protected]
    Email subject

    The email subject will be:

    • Your Request - (Event title) - has closed example: Your Request - Camera memory cards - has closed

    Email content

    The email includes:

    • Event details (Close date, event ID, shipping method)

    • Number of supplier responses

    • If responses beat your benchmark price (when defined for the event)

    • Supplier with the overall lowest response

    • Breakdown of the lowest responses to your line items (Description, Manufacturer, Quantity, Price)

    • Link to event

    Description

    For each line you add to an event, you will need to enter a description with details about the goods or services you're requesting.

    Why are descriptions important?

    Your description, paired with line details like Manufacturer, Manufacturer Part Number, and Quantity, provides suppliers with the necessary information to respond to your event. In addition, your description helps Fairmarkit to suggest relevant suppliers to invite to your event.

    See:

    What should I include?

    Enter up to 4,000 characters to describe the requested goods or services.

    Goods

    For goods, consider including:

    • Specific details about the product (e.g., "M2 Pro 13 MacBook")

    • Manufacturer or brand name (include in Manufacturer field also)

    • Model or version

    • Unique features or specifications (e.g., "8GB RAM, 256 GB SSD")

    Services

    For services, consider including:

    • Location (e.g., "Someone local to the Boston area is preferred")

    • Timeline (e.g., "2 days" or "September 1 - 5, 2023")

      • Start and end dates (available under Additional Information)

      • Any specific milestones or deadlines

    Additional tips

    Be clear

    Describe what you need in clear and simple terms. For the best results, you want Fairmarkit and suppliers to understand exactly what you need.

    Instead of...
    Write this...

    Avoid abbreviations

    While some abbreviations may be widely understood in your industry, it's best to spell out technical terms or provide a brief explanation to reduce the risk of misunderstanding.

    Instead of...
    Write this...

    Provide clarifying details

    Provide details of what you need to purchase using the guidance in the previous section. Specifically, complete the Manufacturer and Manufacturer Part Number fields when appropriate.

    Instead of...
    Write this...

    Supply options

    For flexible item requests, consider using Group Item lines to add equivalent substitutes for the suppliers to choose from.

    Be consistent

    Between your purchase order history and previous events, be consistent in your descriptions. This will help to improve your supplier recommendations.

    RFQ emails

    The following provides a summary of the available email notifications for request for quote (RFQ) events from Fairmarkit. Click the email name to view a more detailed description and screen shots of sample emails.

    Not receiving emails? Please reach out to [email protected] to verify your point of contact email address.

    Email
    Description

    An invitation with an event and line item summary is sent when you're invited to a request for quote event.

    An update is sent when a Supplier clarification is added to an event.

    A notification is sent when new details or attachments are added to an opened event.

    Event closing soon email (RFP/RFI)

    A reminder is sent two days before the event closes.

    You'll receive a reminder two days before a request for proposal (RFP) or request for information (RFI) event closes.

    Note: You can change your email preferences from

    Email subject

    The email subject will be:

    • (Buyer company name) Procurement - Quote Closing Soon example: AM Productions Procurement - Quote Closing Soon)

    Email content

    The email includes:

    • Buyer company name

    • Event details (Close date and time, event ID)

    • Link to respond

    • Link to message buyer

    New close date email (RFP/RFI)

    When a buyer updates the close date on a request for proposal (RFP) or request for information (RFI) event, you'll receive an email notification with the new date.

    Note: You can change your email preferences from

    Email subject

    The email subject will be:

    • ((Buyer company name)) Request for Proposal - Close Date extended (Requisition #------) example: (AM Productions) Request for Proposal - Close Date extended (Requisition #136970)

    Email content

    The email includes:

    • Buyer company name

    • Event details (Original close date and time, new close date and time, supplier name, proposal ID, event ID, event title)

    • Link to event

    • Link to decline the event

    Updated event details email (RFP/RFI)

    When a buyer updates an opened request for proposal (RFP) or request for information (RFI) event with new details or attachments, you will receive an email notification.

    Note: You can change your email preferences from

    RFP & RFI Emails

    The following provides a summary of the available email notifications for request for proposal (RFP) and request for information (RFI) events from Fairmarkit. Click the email name to view a more detailed description and screen shots of sample emails.

    Not receiving emails? Please reach out to to verify your point of contact email address.

    Email
    Description

    Reopened event email (RFP/RFI)

    When a buyer reopens a closed request for proposal (RFP) or request for information (RFI) event, you'll receive an update.

    Note: You can change your email preferences from

    Email subject

    Response awarded email (RFP)

    When a buyer awards your response to a request for proposal (RFP) event, you will receive an email update.

    Note: You can change your email preferences from

    Email subject

    Response not awarded email (RFP)

    When a buyer awards a request for proposal (RFP) event, if your response was not award, you will receive an email update.

    Email subject

    The email subject will be:

    • SUBJECT example: SAMPLE

    Reopened event

    An update with an event summary and new closing date is sent when an event is reopened.

    Canceled event

    An update is sent when an event is canceled.

    Withdrawn event

    An update is sent when an event is withdrawn.

    Response awarded

    An update is sent when your response is awarded.

    Response not awarded

    An update is sent when your response is not awarded.

    Shipment tracking reminder

    A reminder is sent when you've won an event and haven't provided shipping information within 2 days.

    Withdrawn event

    An update is sent when an event is withdrawn.

    Response awarded

    An update is sent when your response is awarded.

    Event invitation
    Clarifications
    Updated event details
    New close date
    Event closing soon
    Multiple event closing soon
    Event invitation - Dutch auction
    Event invitation - English auction
    Event invitation - Japanese auction
    Auction will start soon
    Event invitation
    Updated event details
    New close date
    Event closing soon
    Reopened event
    Canceled event

    New close date

    A notification is sent when the event Close date is updated.

    Event closing soon

    A reminder is sent two days before the event closes.

    Multiple event closing soon

    A reminder is sent when you have multiple events closing within two days.

    Reopened event

    An update with an event summary and new closing date is sent when an event is reopened.

    Canceled event

    An update is sent when an event is canceled.

    Withdrawn event

    An update is sent when an event is withdrawn.

    Response awarded

    An update is sent when your response is awarded.

    Response not awarded

    An update is sent when your response is not awarded.

    Shipment tracking reminder

    A reminder is sent when you've won an event and haven't provided shipping information within 2 days.

    Event invitation
    Clarifications
    Updated event details
    Email content

    The email includes:

    • Event details (Buyer name, close date and time, event ID, event title, supplier name)

    Outliers

    Fairmarkit can automatically attempt to detect and flag outliers, or supplier responses that seem incorrect or out of normal range. Once flagged, the values are suppressed in your reporting. In some cases, outliers may still need to be manually reported, so continue to review any values that do not look correct.

    When are responses flagged?

    Supplier responses are reviewed and flagged for outliers when an event moves to Closed status. They are reviewed again when an event is reopened and closed.

    Opened events: Because outliers are not flagged until an event is closed, outlier values could appear on any high savings reports when the event is still opened.

    How are outliers calculated?

    Outliers are calculated at the quotation level (individual line items are not reviewed and flagged) when the event is closed. Any supplier response that exceeds 90% savings is flagged as an outlier.

    Benchmark price on all items

    If a benchmark price is included for all items on the event, the supplier responses are compared the benchmark price, and any supplier response that exceeds 90% savings is flagged as an outlier.

    Benchmark price not included

    If the event does not include benchmark prices, the average of all of the supplier responses is calculated. Offline bids are not included in the average. Then, each supplier response is compared to the average value, and any response that exceeds 90% savings is flagged as an outlier.

    Averages: There is no restriction on the number of responses required or reviewed. Outlier responses are not considered in this average.

    What about other unusually high responses?

    Only supplier responses that exceeds 90% savings are flagged. Erroneously high supplier responses are not flagged. For example if one response is 4 times higher than the average of the responses or the benchmark price, it will not be automatically flagged as an outlier and should still be reported manually.

    Can I update benchmark prices?

    No, if you update the benchmark prices after the outliers are calculated, they will not be recalculated.

    Additionally, this process only flags supplier responses and will not update if the benchmark price is incorrect. Incorrect benchmark values could cause a supplier response to be incorrectly flagged (e.g., the response is a lot lower than the benchmark price). In this case, correct the benchmark price, where able, and report the records to [email protected] so the incorrect outlier flag can be removed.

    Are offline bids included?

    No, offline bids are not considered in the calculation and will not be flagged as an outlier. Additionally, offline bids are not included if an average of responses is needed to calculate outliers.

    Additional requirements (e.g., color preference, accessories)

    Professional service:

    • Service description (e.g., "Professional videographer for procurement and sourcing product promotional video")

    • Skills, certifications, qualifications, or experience (e.g., scripting, filming, editing)

  • Event:

    • Description of the event (e.g., "2-day, 150-person conference in Atlanta")

    • Specific requirements (e.g., "A/V and catering services needed")

    • Accommodation needs (e.g., "Hotel accommodation options required")

  • Contract project :

    • Project description (e.g., "ServiceNow software integration project")

    • Scope of work (e.g., design, coding, and QA)

    • Contract duration (e.g., 3-month contract)

  • Catering for an event.

    Catering service for a full-day company-wide training event in Boston on September 30, 2023. Please take into account dietary restrictions and provide a quote accordingly.

    Parker;HSF;1/4"-18;Male NPTF;1/4"-18;Female NPTF

    Parker Hydraulic Swivel Fitting 1/4"-18, Male National Pipe Taper Fuel (NPTF), 1/4"-18, Female National Pipe Taper Fuel (NPTF), Carbon Steel

    Computer- 16”Mac/512GB Storage

    Apple Macbook Pro 16.0-inch (diagonal), LED-backlit display with IPS, 2.6GHz 6-core Intel Core i7, 512GB SSD, 16GB RAM

    Link to decline the event
    Email subject

    The email subject will be:

    • Update (Buyer company name) Procurement - Request for Bid for Requisition #------ example: Update AM Productions Procurement - Request for Bid for Requisition #136970

    Email content

    The email includes:

    • Buyer company name

    • Event details (close date and time, event ID)

    • Event title

    • Change details (field, previous value, updated value)

    • Link to event

    A reminder is sent two days before the event closes.

    An update with an event summary and new closing date is sent when an event is reopened.

    An update is sent when an event is canceled.

    An update is sent when an event is withdrawn.

    An update is sent when your response is awarded.

    Event invitation

    An invitation with an event and line item summary is sent when you're invited to a request for proposal or request for information event.

    Updated event details

    A notification is sent when new details or attachments are added to an opened event.

    New close date

    A notification is sent when the event Close date is updated.

    [email protected]

    The email subject will be:
    • ((Buyer company name)) - Request Reopened (Requisition #------) example: (AM Productions) - Request Reopened (Requisition #100191)

    Email content

    The email includes:

    • Buyer company name

    • Event details (Original close date and time, new close date and time, supplier name, event ID, event title)

    • Event title

    • Close date and time

    • Link to respond

    • Link to decline the event

    The email subject will be:
    • ((Buyer company name)) Congratulations! You have been awarded request #------ example: (AM Productions) Congratulations! You have been awarded request #73715

    Email content

    The email includes:

    • Buyer company name

    • Event details (close date and time, supplier name, proposal ID, event ID, event title)

    • Event title

    Event invitation email (Japanese auction)

    When a buyer invites you to a Japanese auction event, you'll receive an email with an event and line item summary and a link to respond.

    Email subject

    The email subject will be:

    • Auction invitation: (event title) (JA) (ID #------) example: Auction invitation: Camera memory cards (JA) (ID #957127)

    Email content

    The email includes:

    • Buyer company name

    • Start date and time

    • Event ID

    • Event title

    Canceled event email (RFP/RFI)

    When a buyer cancels a request for proposal (RFP) or request for information (RFI) event, you'll receive an email update.

    Note: You can change your email preferences from

    Email subject

    The email subject will be:

    • ((Buyer company name)) Request canceled (Request #------) example: (AM Productions) Request canceled (Request #54691)

    Email content

    The email includes:

    • Buyer company name

    • Event details (canceled date, supplier name, proposal ID, event ID, event title)

    • Event title

    Withdrawn event email (RFP/RFI)

    When a buyer withdraws a request for proposal (RFP) or request for information (RFI) event, you'll receive an email update.

    Email subject

    The email subject will be:

    • ((Buyer company name)) Request withdrawn (Request #------) example: (AM Productions) Request withdrawn (Request #149575)

    Email content

    The email includes:

    • Buyer company name

    • Event details (withdraw date, supplier name, event ID, shipping method)

    • Event title

    Multicurrency

    Fairmarkit supports multicurrency. This means that you can work on events (e.g., as a buyer submitting an event or a supplier submitting a response) and you will see all currency values in your selected currency.

    How is currency handled on an event?

    With multicurrency, you can always see event values in your selected currency. The currency is set at the event level and must be consistent across an event to reduce potential confusion.

    Are benchmarks updated when I change the currency?

    This depends on your company settings. By default, your Benchmark value is not converted and you'll need to manually update it.

    If you've turned on the Convert Benchmark when currency is updated configuration, the Benchmark price is automatically recalculated. You'll be able to review and edit the updated value as needed.

    Can I bundle events in different currencies?

    No, you cannot bundle events with different currencies. You will need to update all events to the same currency.

    How do I set my default currency?

    You can select a currency when you're working on an event. Additionally, your organization's Admin can set preferred and default currencies at both the organization and user level.

    • Buyer's organization: An Admin can set the preferred and default organizational currencies for buyers. See

    • Buyer user: An Admin can set the preferred and default currencies for a user. See .

    • Suppliers: Events will default to the requested currency for the event, but you can change it to your desired currency. Buyers will see the quotes value in their requested currency; it is converted based on the end of date exchange rate the day before the event was opened. Buyers can see the currency you used in your response next to the Supplier Quote Number.

    How are rates updated?

    Currency rates are updated using .

    How often are rates updated?

    Currency rates are updated hourly and with the end of day currency rate each night. For consistency across an event, the exchange rate for the day before the event was opened is used on all conversions for an event.

    Event invitation email (RFP/RFI)

    When a buyer invites you to a request for proposal (RFP) or request for information (RFI) event, you'll receive an email with an event and line item summary and a link to respond.

    Note: You can change your email preferences from

    Email subject

    The email subject will be:

    • New (Buyer company name) (RFP/RFI) Posted - Procurement of (Event title) example: New AM Productions RFP Posted - Procurement of Canon Camera Equipment: New Lenses and Memory Cards

    Email content

    The email includes:

    • Event title

    • Link to respond

    Supplier types

    In Fairmarkit, you will may see suppliers categories as registered, non-registered, or public.

    Registered

    Registers suppliers are suppliers that have been approved by your organization.

    For information about registering your suppliers, see .

    Non-Registered

    Non-registered suppliers are suppliers that were either recommended by Fairmarkit or manually entered by a user in your organization.

    Public

    Public suppliers are suppliers that have responded to your event from a marketplace, (e.g., ). From the marketplaces, all suppliers are free to submit responses to an event.

    Event status (Buyers)

    As you manage your events in Fairmarkit, they will move through various statuses, each with specific actions available to you. Fairmarkit indicates an event's status through the use of colors and labels.

    Draft

    When you create an event (generated from your purchasing application or manually created), it starts in Draft status. From here, you can edit the event details and then submit it to suppliers. Events in Draft status are still under your control and not visible to suppliers.

    Opened

    Once you send your event to suppliers, it transitions to Opened status. You set the open period with the Close Date and Close Time fields, and the event automatically closes; however, you can manually close the event if needed. While the event is Opened, you can edit some fields, invite additional suppliers, update notes, message suppliers, and review responses.

    Closed

    Typically an event automatically moves to Closed status based on the Close Date and Close Time fields, but you can also manually close an event. When an event moves to Closed status, suppliers can no longer submit responses, and you can review all supplier submissions and proceed with awarding the event.

    Awarded / Partially Awarded

    After you award an event, it moves to Awarded status. If you award individual line items, it moves to a Partially Awarded status. Once awarded, you can update your purchasing application accordingly.

    Canceled

    If you no longer need an event, you can move it to Canceled status. This can be done from Opened, Closed, or Awarded statuses.

    Archived

    If a you no longer need a draft event, you can move the event to Archived status. Archived events are not tracked for Fairmarkit usage.

    Auction unsuccessful email

    When your auction closes, you will receive an update if your auction did not receive any responses (bids).

    Email subject

    The email subject will be:

    • Auction was unsuccessful: (Event title) ((ID #------)) example: Auction was unsuccessful: Camera memory cards (D (ID #956556)

    Email content

    The email includes:

    • Close date and time

    • Event ID

    • Link to event

    Unit of Measure overview

    A unit of measure (UOM) is the unit that a good or service can be packaged into for sale. For example, you could purchase a ream of paper, a coil of wire, or a square foot of flooring.

    Additionally, you can also use UOMs on line items to request additional data about the goods or services, collect insights about the supplier, or ask questions related to the sourcing process.

    How do UOMs work?

    Line items outline a good or service you need to purchase. For most line item, you'll need to add a description, UOM, and quantity. The UOM combined with the quantity describes how much of each item you want.

    The UOM describes the unit of the item (e.g., a box

    Non-disclosure agreements (NDAs)

    When sending events to suppliers, you can select if you want suppliers to sign a non-disclosure agreement (NDA) before reviewing the details of your event. With Fairmarkit, you can define a standard NDA for your organization. In addition, you can create custom, event-specific NDAs.

    How do I define an NDA?

    If you are assigned to the Admin role, you can define a standard NDA for your organization from the Administration screen. You can enter up to 50,000 characters and use standard HTML to format and create links in your text. .

    Shipping type and Carrier

    When you select a preferred Shipping Type, you can also select a preferred Carrier. The available list of Carriers depends on the selected Shipping Type.

    Shipping Type
    Carrier

    Auction will start soon email

    You'll receive a reminder ten minutes before an auction event starts.

    Email subject

    The email subject will be:

    • Auction will start in 10 min: (auction title) ((ID #------)) example: Auction will start in 10 min: Camera memory cards (ID #959078)

    Buyers emails

    The following provides a summary of the available email notifications from Fairmarkit. Click the email name to view a more detailed description and screen shots of sample emails.

    Summary of emails

    Email
    Description
    Event closing soon
    Reopened event
    Canceled event
    Withdrawn event
    Response awarded
    Email content

    The email includes:

    • Buyer company name

    • Event close date and time

    • Event ID

    • Link to respond

    • Link to message buyer

    • Link to decline the event

    Summary of line items (Description, Manufacturer, Manufacturer part #, Quantity)
  • Link to respond

  • Link to send a message to the buyer

  • Link to decline the event

  • Ground w/ Freight Pricing

    UPS

    Next Day

    DHL

    FedEx

    UPS

    Next Day - AM

    DHL

    FedEx

    UPS

    Ocean Freight

    Disabled

    Priority Mail

    USPS

    Priority Mail Express

    USPS

    Same Day

    DHL

    FedEx

    UPS

    Saturday

    DHL

    FedEx

    UPS

    Three Day

    DHL

    FedEx

    UPS

    Two Day

    DHL

    FedEx

    UPS

    Two Day - AM

    DHL

    FedEx

    UPS

    Courier

    Disabled

    Critical

    DHL

    FedEx

    UPS

    Freight

    DHL

    FedEx

    UPS

    Ground

    DHL

    FedEx

    UPS

    USPS

    of nails) and the quantity is the number of that unit (e.g.,
    10
    boxes of nails).

    You can also add line items to learn more about the supplier and their offerings. This could include different types of questions, such as multiple choice, text, or yes/no. For these line items, a quantity isn't set and suppliers will respond with information or attachments. See How to pick a UOM for a line item.

    What if a supplier sells in a different UOM?

    To make it easier to send proposals in business-defined units of measure, suppliers can convert the line item UOM of value based UOMs to the measurement they use to sell their items.

    What suppliers see

    For example, if you want to buy 1,000 pens, but the supplier sells them in packs of 20, the supplier can respond with their price for 20-packs of pens.

    What you see

    So it is easier for you to review, you will see their responses in the UOM you used when creating the event (e.g., the price per pen). Fairmarkit automatically does this calculation for you. Just hover over the indicator to see how it was calculated.

    What if I need a new UOM?

    A set of common UOMs are available for each line item type. If a necessary UOM is not available, you can contact [email protected] and request it be added.

    Can I add an event-specific NDA?

    Yes, when working on request for information and request for proposal events, you can add a custom NDA to the header level of your event. This ensures that any event-specific or department-specific language is covered and agreed to by any suppliers participating in your event. You can also add a Custom NDA to your templates. You can either upload a PDF (one file, up to 100MB) or add your NDA in as plain text. For more information, seeCreate a request for proposal, or .

    What happens when a supplier agrees?

    When a supplier receives an invitation to an event with an NDA, they must agree to it before they view the event details. When they agree, an agreement timestamp is added to the event.

    Note: For event-specific NDAs, the agreement is only for the specific event and will not count as agreement to any future event-specific NDAs or the generic company NDA.

    A response summary with a link to view details is sent when a supplier submits a new response to an event.

    A reminder is sent two days before the event closes.

    A summary, including event details and supplier responses, is sent when the event closes.

    A summary including event details is sent when the event closes without responses.

    An update if your auction received responses (bids).

    An update if your auction did not receive any responses (bids).

    New requests - daily

    A daily summary of new request for quote events created and assigned to you.

    openexchangerates.org

    Supplier onboarding

    As your company joins Fairmarkit, we want to ensure a seamless transition for your existing supplier contacts, helping them understand the benefits of using Fairmarkit and how to onboard effectively. As part of their onboarding, your suppliers will be invited to comprehensive Fairmarkit training and will receive targeted emails at key stages of the onboarding process. This process is crucial for establishing effective communication and transitioning to Fairmarkit.

    Training

    With our live Fairmarkit training, we equip your suppliers with the knowledge and skills to be successful in Fairmarkit. The introductory session covers key features, best practices, and tips to maximize their experience.

    Customer champion: The live training is a webinar hosted through ZoomEvents for your suppliers. We will ask the customer’s champion to join the webinar to provide an overview of why you are partnering with Fairmarkit.

    Onboarding emails

    We've designed a series of customizable email templates to help support your suppliers. These emails provide a foundation for communicating with your suppliers, outlining key steps, and providing essential information throughout the onboarding journey. You can tailor these emails to better suit your company's specific needs and branding, ensuring that your suppliers receive clear and concise guidance during the transition to Fairmarkit.

    For your emails:

    • Logos: We will include your company logo and the Fairmarkit logo in each email.

    • Customization: You can choose to customize the first email (Process overview).

    • Engagement statistics: We'll share engagement statistics for the emails with you.

    1st communication - Process overview

    We'll announce the new quoting process to your suppliers, requesting them to confirm or update their contact information to ensure smooth communication moving forward. You will align with your Engagement Manager on who will send the first communication and which email address will be used. Email template: view |

    2nd communication - Fairmarkit webinar invite

    A warm welcome email will be sent from the Fairmarkit team, inviting your suppliers to sign up for a live webinar. This session will provide an overview of the platform, the new partnership, and a Q&A segment. Email template: view |

    Webinar: The Fairmarkit and customer teams will co-hosted supplier webinar where we will invite the customer champion to provide an overview of the partnership.

    3rd communication - Post-webinar follow-up

    We'll send a recording of the webinar to all suppliers, including those who attended, those who missed the session, and those who didn't register. This ensures that everyone has access to the information shared. Email template: view |

    Questions?

    Get in touch with our Supplier team at .

    Savings

    How is standard savings calculated?

    Standard savings is calculated by comparing the lowest supplier response to the Benchmark value. The Benchmark value is the reference price that you provide when you create your event.

    If there isn't a Benchmark value, the lowest response is compared to the average value of all supplier responses received. For multi-round events, this would be the average value of all supplier responses received in the first round of the event.

    Are there additional savings calculations used in Analytics?

    Many of the analytics reports also include calculations for awarded, identified, and missed savings. To review a list of common calculations used in Analytics, see Analytics calculations.

    download (Google Drive .docx file)
    download (Google Drive .docx file)
    download (Google Drive .docx file)
    [email protected]
    Supplier responded
    Event closing soon
    Event closed
    Event closed without responses
    Auction was successful
    Auction was unsuccessful

    Event actions

    From an event or the Events list, click the Actions button to apply an action to an event. The available list of actions depends on the event's type and status and your company configuration in Fairmarkit.

    Add note / View notes

    With Internal Notes, you can enter notes about an event and share them with your team. These notes are for internal use only and will not be shared with suppliers. This is helpful for compliance purposes to track information shared outside of Fairmarkit, such as through a phone call or meeting.

    See:

    UOMs

    A UOM, or a unit of measure, is used with Quantity on line items to measure requested items or services accurately.

    Additionally, you can also use UOMs on line items to request additional data about the goods or services, collect insights about the supplier, or ask questions related to the sourcing process. See

    Need a new UOM? If a necessary UOM is not available, contact [email protected] to request it be added.

    Excel Import: When importing data via Microsoft Excel on events, UOMs are case sensitive and should be all lowercase.

    Items

    Available UOMs for items, item groups, and item questions:

    Event invitation email (Dutch auction)

    When a buyer invites you to a Dutch auction event, you'll receive an email with an event and line item summary and a link to respond.

    Email subject

    The email subject will be:

    • Auction invitation: (event title) (DA) (ID #------) example: Auction invitation: Camera memory cards (DA) (ID #958391)

    Require SSO Login

    With the Require SSO option, you can require suppliers to log in via your company's SSO to view full details of a request for quote event. This added layer of security ensures that sensitive information remains protected until suppliers log in.

    This is a company-level setting that will impact all of your request for quote events, requiring suppliers to log in to Fairmarkit to view and interact with your events.

    For more information on this option, contact your Fairmarkit Customer Success Manager.

    What will suppliers see?

    Before logging in, sensitive information on events requiring login will be blurred out, and suppliers will be prompted to log in.

    Email content

    The email includes:

    • Buyer company name

    • Start date and time

    • Event ID

    • Event title

    • Summary of line items (Description, Manufacturer, Manufacturer part #, Quantity)

    • Link to respond

    • Link to send a message to the buyer

    • Link to decline the event

    Add offline quote

    Sometimes, you may receive pricing directly from a supplier outside of Fairmarkit. So you can accurately track your event and sourcing history, you can enter an offline quote. This allows you to track offline pricing against your other suppliers for visibility, transparency, and saving calculations. This option is available from the Details screen.

    See:

    Add requester

    When working on an event, you can add the original requester to the event so they can view the event in their events list, add internal notes, and participate in conservations with suppliers.

    See:

    Archive

    For draft events you no longer need, you can move them to Archived status. Archived events are not common and are not tracked for Fairmarkit usage.

    See:

    Auto-bundle

    If you have run the suggest bundles process, select this option to create the bundles.

    See:

    Cancel

    If you have opened an event and no longer need it or need to create a replacement event, you can cancel an event. Suppliers will receive an event cancellation notification, but a cancellation reason is not included.

    See:

    Change close date

    After opening an event, you can change the Close Date, Close Time, and Preferred Delivery Date to extend or shorten the event open period.

    See:

    Change requester

    When you added a requester to an event, you may need to change the requester or remove them from the event.

    See:

    Clone

    If you frequently make similar or complex events, you may want to clone an existing event to save time. This option copies an existing event and saves it as a draft. Pricing received on the original request are not cloned and awards are not pushed back to your purchasing application.

    See:

    Close

    Typically, an event automatically closes on the specified Close date and Close time, but you can manually close an event.

    See:

    Copy Link

    This option allows you to copy a direct link to the event.

    Create a template

    This option allows you to create an request for proposal or request for information template based on an existing event.

    See:

    Details

    From the events list, you can review a screen with details of the event.

    Download Excel

    This option allows you download a Microsoft Excel spreadsheet with data from the event.

    See:

    Download details

    This option allows you download a PDF of detailed information from the event. The information is downloaded as a zip file, containing a PDF summary of the event, and if suppliers have included attachments in their responses, a folder for each supplier with attachments.

    See:

    Download PDF

    This option allows you to download a PDF with data from the event.

    See:

    Download summary / Generate summary

    For request for proposal or request for information events, you can download the Response QuickView, an AI-generated summary of supplier responses for your event, to PDF format. This is auto-generated and emailed to the event owner. Additionally, you can manually generate the Response QuickView from your event page. Contact your Fairmarkit Customer Success Manager to enable this feature.

    See:

    Edit

    After sending an event to suppliers, you can edit fields that will not impact the suppliers' process.

    See: .0

    Generate summary / Download summary

    For request for proposal or request for information events, an AI-generated summary of supplier responses, known as the Response QuickView, can be automatically emailed to you once your event closes. Additionally, you can manually generate the Response QuickView from your event page. Once generated, the PDF is emailed to you, or you can return to the event and select Download summary to download a PDF version. Contact your Fairmarkit Customer Success Manager to enable this feature.

    See:

    Link event / Unlink event

    If an event is part of the same initiative or project as other events, you can link the events with a project. Any combination of event types can be linked. This option is only available for Supervisor and Admin users.

    See:

    Print

    This option allows you to print data from the event.

    See:

    Reassign

    Sometimes, you may need to reassign an event from one buyer to another. If you have access to this option, you can use this option to reassign events quickly. Users in an Observer role cannot reassign events.

    See:

    Reopen

    If you have a closed event that you want to update, you can reopen the event.

    See:

    Restore

    For an archived event, Restore moves the event back to Draft status.

    See:

    Share

    When working on an event, you can invite collaborators or evaluators (only available on request for proposal and request for information events) to help you build and review your event.

    See: or

    UnBundle

    If two or more events have been bundled, you can unbundle the events, restoring the original events.

    See:

    Unlink event / Link event

    If an event is part of the same initiative or project as other events, you can link the events with a project. Any combination of event types can be linked.

    See:

    View activity

    This option allows you to view a history of actions taken on an event. The log can be filtered by action, searched, and downloaded to Excel.

    See:

    View notes / Add note

    With Internal Notes, you can enter notes about an event and share them with your team. These notes are for internal use only and will not be shared with suppliers. This is helpful for compliance purposes to track information shared outside of Fairmarkit, such as through a phone call or meeting.

    See:

    View request

    When viewing a request for quote (RFQ) event on the details page, you can now select to view the original purchase requisition (PR) in your ERP/P2P purchasing application.

    Withdraw

    If you have an opened request for quote event and need to make major changes, such as adding line items, changing quantities, etc., you can withdraw the event within 2 days of opening it. Withdrawn events are moved back to Draft status and can be edited like a new event. When you withdraw an event, any supplier responses are removed and the suppliers are notified that you've withdrawn the event. After you've edited the event, you will need to open the event again. Once you withdraw an event, it cannot be undone.

    See:

    1/2 cubic yard

    Assembly

    Bag

    Bale

    Bar

    Barrel

    Block

    Board foot

    Bottle

    Box

    Bucket

    Bundle

    Cake

    Can

    Card

    Cubic yard

    Cup

    Cylinder

    Dozen

    Drum

    *Each

    Foot

    Gallon

    Gram

    Gross

    Hank

    Hectare

    Hour

    Hundred

    Light

    Liter

    Lot

    Lug

    Lump Sum

    Meter

    Metric ton

    Milliliter

    Millimeter

    Night

    Ounce

    Pack

    Package

    Packet

    Pad

    Rack

    Ream

    Reel

    Roll

    Sachet

    Set

    Sheet

    Spool

    Square foot

    Square meter

    Square yard

    Suit

    Tank

    Thousand

    Tin

    Services

    Available UOMs for services, group services, service questions, and service components^:

    ^ For service components, you can only select Date, Date range, Text, or Yes/no.

    +Only available for request for information and request for proposal events.

    Analysis

    Annotations lines

    ASIN

    Attachment

    Audit

    Campaign

    Compliance

    Contract

    Date^

    Date range^

    Day

    *Each

    Event

    Fte

    Hour

    Integration

    Labels

    Lump Sum

    Metric ton

    Minute

    Month

    multiple choice answers+

    No response (no_response)

    Number

    Pages

    Per thousand words

    Percent

    Production

    Program

    Project

    Quarter

    Second

    Segments

    Set

    Site+

    Sme

    Text^

    Training

    Videos

    Webinar

    Week

    Words

    Year

    Yes/no^ (yes_no)

    How to pick a UOM for a line item.

    Event labels

    Throughout Fairmarkit labels help you to quickly see information about an event. Labels display for events on lists and screens to give you additional information about an event.

    Label
    Description

    Alternative

    Displays when a supplier has suggested an alternative item.

    assignee

    For events assigned to other buyers, displays the assigned buyer's name.

    Auto-awarded

    Carton

    Cartridge

    Case

    Centimeter

    Coil

    Container

    Cube

    Cubic foot

    Cubic meter

    Imperial gallon

    Inch

    Jar

    Keg

    Kilogram

    Kiloliter

    Kilometer

    Kilowatt

    Kit

    Length

    Pail

    Pair

    Pancake

    Part

    Pg

    Piece

    Pint

    Pot

    Pound

    Punnet

    Quart

    Ton

    Tonne

    Tray

    Tub

    Tube

    Unit

    Unit F

    Yard

    Year

    Displays if an event has been automatically awarded. If you hover over the label, you can view the date and time the event was

    Awarded

    Displays when the event has been awarded. For more information on event statuses, see Event status (Buyers)

    Awarded at

    Displays the date and time that the event was awarded.

    Benchmark

    Displays the benchmark value for the event.

    Bundled

    Displays if the event was created when two or more events were bundled. Hover over the label to view the original RFQ IDs of the bundled events. For more information on bundling, see and .

    Can't auto-award

    Displays if an event can't be This is usually because an event contains service lines, alternative items, or supplier ties.

    Canceled

    Displays if the event was canceled. If you hover, you can view the cancellation reason. For more information on event statuses, see Event status (Buyers)

    Canceled at

    Displays the date and time that the event was canceled.

    Closed at

    Displays the date and time that the event was closed.

    Closes at

    Displays the date and time that the event will be closed.

    Created at

    Displays the date and time that the event was created.

    Draft

    Displays if the event is in Draft status. For more information on event statuses, see Event status (Buyers)

    Exchange rate calculated

    Displays the date that the exchange rates was calculated. This is displayed when a supplier sends a response in a currency different than the event currency.

    LBE

    Displays if a supplier is a Local Business Enterprise (LBE). For more information on supplier diversity, see Business Classifications

    Manual requisition

    Displays when an event was manually created in Fairmarkit.

    Opened

    Displays when the event is opened. For more information on event statuses, see Event status (Buyers)

    Opened at

    Displays the date and time that the event was opened.

    Outlier

    Displays if the event or a response is an outlier.

    Partial

    Displays when a supplier sends a partial response to an event.

    Partially awarded

    Displays when an event has been partially awarded.

    Preferred delivery date

    Displays the preferred delivery date set for the event.

    Questions due date

    Displays the date and time that responses to request for proposal or request for information questions are due.

    Rejected

    Displays if the event was rejected. For more information on event statuses, see Event status (Buyers)

    Requested by

    Displays the name of the user who requested the event. The user would have needed to request the event in Fairmarkit or have been added as a requester manually.

    Requires review

    Displays when an event requires review.

    Reverse Auction

    Displays if the event is a reverse auction.

    Reverse auction started

    Displays next to the event title on the events list when a reverse auction is open. If you hover over the label, you can view the date and time the event was opened.

    Scheduled

    Displays when an event is scheduled to be opened.

    Scheduled opened at

    Displays the date and time that the event is scheduled to open.

    tag

    Displays any internal tags added to the event. With internal tags, the label will include the tag icon.

    team

    Displays the associated with the event.

    WOBE

    Displays if a supplier is a Woman Owned Business Enterprise (WOBE). For more information on supplier diversity, see Business Classifications

    WOSE

    Displays if a supplier is a Women Owned Small Business (WOSE). For more information on supplier diversity, see Business Classifications

    Auctions emails

    The following provides a summary of the available email notifications for auction events from Fairmarkit. Click the email name to view a more detailed description and screen shots of sample emails.

    Not receiving emails? Please reach out to [email protected] to verify your point of contact email address.

    Email
    Description

    An invitation with an event and line item summary is sent when you're invited to a Dutch auction event.

    An invitation with an event and line item summary is sent when you're invited to a Dutch auction event.

    An invitation with an event and line item summary is sent when you're invited to a Japanese auction event.

    Auction will start soon

    A reminder is sent ten minutes before an auction event starts.

    Event invitation - Dutch auction
    Event invitation - English auction
    Event invitation - Japanese auction

    Configurations

    Configurations let you tailor Fairmarkit to suit your organization's requirements. This includes defining company defaults to setting supplier management options and enabling extra event options.

    Need to update? Some of the configurations can be updated on the and screens and are noted for each. However, for the majority of the configurations, you will need to contact your Fairmarkit Customer Success Manager.

    Company

    How to pick a UOM for a line item

    A unit of measure (UOM) is added to a line item and commonly paired with a quantity to define and price the goods or services being sourced. However, you can also use UOMs on line items to request additional data about the goods or services, collect insights about the supplier, or ask questions related to the sourcing process.

    The following outlines some of the different types of UOMs and how and when to use them on an event. It also provides some practical examples to help you understand their possible usage.

    *Each

    Each is used for pricing and is the default UOM for each line item. This asks for a price for each good or service and then multiplies it by the quantity. This option works best for sourcing events where items are typically sold or purchased individually.

    For example, if you're ordering laptops, you can request the price per laptop (e.g., each).

    Default time zone

    Sets the default time zone for all users in your organization. A user's time zone is used when sending email reminders. This configuration can be set for your company and individual users.

    You can also set this configuration on both the and screens.

    Default currency

    Sets the default currency used when creating manual events. This can be any ISO currency code. Typically, you'd want to set this to the currency that will be used for most events for your company. This configuration can be set for your company and individual users.

    You can also set this configuration on both the and screens.

    Preferred currency list

    Set a list of your organization's preferred currencies. This list is displayed at the top of the list when selecting a currency for an event. This can include any ISO currency code. Typically, you'd want to set this to the currencies that will be used for most events for your company. This configuration can be set for your company and individual users.

    You can also set this configuration on both the and screens.

    Allowed currencies

    Select the currencies suppliers can use to respond to your events. When not selected, suppliers can respond in any currency (default). This configuration can only be set at the company level.

    You can also set this configuration on the screen.

    Restrict currency change

    Select if suppliers can respond in a different currency from the event currency.

    Shipping addresses

    When selected, your company's ship-to addresses can be uploaded to Fairmarkit and selected from the Shipping Address field. If this is not selected, buyers will only be able to select from addresses they have added to Fairmarkit. This configuration can be set for your company and individual users.

    If integrated with your purchasing application, the Shipping Address will be automatically entered when a request for quote event is created.

    You can also set this configuration on both the and screens.

    See:

    Suppliers

    Default language

    Set the default language to use in supplier emails and response pages if the supplier has not selected a default language. Suppliers can select their own default. This configuration can be set for your company and individual users.

    See:

    Manage suppliers

    Allows buyers to create and update suppliers in Fairmarkit. This configuration can be set for your company and individual users.

    See:

    Remove supplier search tags

    Select if tags can be deleted from the supplier search screen. This can be important because Fairmarkit can be configured to prepopulate the Search Existing Suppliers feature with meta tags from requests imported from an external system to help ensure that buyers are selecting appropriate suppliers for the request based on their company guidelines. This configuration can only be set at the company level.

    See:

    Deactivate suppliers

    Allows users to control which suppliers are active in Fairmarkit. Inactive suppliers cannot be added to events or recommended by Fairmarkit. After a supplier is deactivated, you can activate a supplier again, if necessary. Typically, it is best to limit this action to a subset of users that manage your supplier relationships. This configuration can be set for your company and individual users.

    See:

    Share suppliers

    Allow Fairmarkit to recommend your supplier contacts to other Fairmarkit customers. By sharing your contacts, you're helping to improve the quality of supplier recommendations for your company and encouraging your suppliers to interact more with you in Fairmarkit. This configuration can be set for your company and individual users.

    When a supplier is recommended, the following supplier contact information will be available to other customers:

    • Company name

    • Email

    • Full name

    • Address

    • Phone number

    View events without logging in

    Allows suppliers to view and respond to a request for quote (RFQ) event without logging in to the supplier portal. Without access, suppliers can access individual events though the link in the invitation email. We recommend keeping this setting turned on. This configuration can be set for your company and individual users.

    Supplier collaboration

    Sets if suppliers can collaborate on your request for proposal (RFP) or request for information (RFI) events. This allows them to invite other users at their company to help respond to events. This configuration can only be set at the company level.

    See: Manage collaborators

    Require Vendor part number, Manufacturer, Manufacturer part number, or attachment

    Select if suppliers are required to provide a Vendor part number, Manufacturer, Manufacturer part number, or file attachment when a responding to a request for quote event. This configuration can only be set at the company level.

    Require terms & conditions before viewing event

    Sets if suppliers must sign terms and conditions before viewing each request for quote event. By default, suppliers must agree to terms and conditions before submitting a response, but this asks them to agree before viewing the event details. This configuration can only be set at the company level.

    Require SSO login

    Sets if suppliers must log in via your company's SSO to view full details of a request for quote event. This configuration can only be set at the company level.

    See: Require SSO login and

    Events

    Events list - Filter by Archived

    By default, the Archived status is not selected in the Events list filter to improve performance. You can enable this configuration to have Archived selected by default.

    Purchase order number

    Allows users to enter a purchase order number when they award an event. This configuration can be set for your company and individual users.

    Additional quantities

    Select if buyers can allow suppliers to respond with prices for different quantities of an item to ensure they receive the best possible pricing. For example, buyers may request prices when buying 10, 20, or 30 laptops on the same event. This is for informational purposes only and buyers will not be able to award the additional quantities. This configuration can be set for your company and individual users.

    See:

    Auto refresh supplier recommendations

    Select the types of events supplier recommendations are automatically generated for. The recommendations will automatically update as you update your event. If not enabled, you can manually refresh the recommendations on your events. This configuration can only be set at the company level.

    You can also set this configuration on the screen.

    Split awarding / partial awarding

    Allows users to award separate line items on an event to different suppliers or to partially award some of the line items on an event. Depending on your integration, you will need to verify if your purchasing application can handle multiple suppliers on an event. This configuration can be set for your company and individual users.

    You can also set this configuration on both the and screens.

    See:

    Share projects

    Allows users to share their projects with other users from the same company. This helps to centralize access to projects. This configuration can be set for your company and individual users.

    See:

    Request for quote (RFQ) events

    Access to request for quote events

    Allows users to create request for quote (RFQ) events. This configuration can be set for your company and individual users.

    See:

    Access to create events

    Can be used to restrict users from creating new request for quote (RFQ) events. They will be able to manage existing events. This configuration can only be set at the individual user level.

    Internal part number

    When selected, the Internal part # field is available for line items on request for quote events. This allows users to enter a material code from their material master (or equivalent SKU-type value). Additionally, your Internal Part Number catalogs can be imported, allowing users to add line items to events using the Internal Part Number. This information can improve the quality of your supplier recommendations, help suppliers better understand your request, and provide data granularity on your Analytics reports. This configuration can be set for your company and individual users.

    Business unit

    Select to turn on the Business unit field for request for quote events. By including this field, you can improve supplier recommendations, helping your buyers to make more informed decisions. Additionally, it can provide further dimensions of platform use (e.g., report on the number of events created for a specific business unit) in Analytics. You can use this field to define a specific component of your company's business hierarchy (e.g., purchasing units, purchasing organizations, company codes, or Coupa content groups). As part of enabling this field, you'll need to provide a list of Business units to your Fairmarkit Customer Success Manager so that your list of available options can be defined. This configuration can be set for your company and individual users.

    Client company

    Select to turn on the Client company field for request for quote events. This is intended for use by third-party sourcing entities (such as BPOs) that run events for numerous different companies out of the same Fairmarkit instance. As part of enabling this field, you'll need to provide a list of Client companies to your Fairmarkit Customer Success Manager so that your list of available options can be defined. This configuration can be set for your company and individual users.

    Additional required fields

    Select if you want the Category, Business unit, or Requester fields to be required when creating a request for quote event. This configuration can only be set at the company level.

    Line item categories

    Select if you want to define categories at the line level (vs. the event level) on request for quote and auction events. This configuration can only be set at the company level.

    Edit line items on integration events

    Select if buyers can add or edit line items on request for quote events that have been imported via an integration. By default, users can add or edit line items on imported events. This configuration can only be set at the company level.

    Edit internal tags

    Select if users can add and edit internal tags on the line level of request for quote events. Internal tags, which are free text key and value pairs, allow users to add additional information about a line item. These are internal values that are not available to suppliers. By default, users can add and edit internal tags. This configuration can be set for your company and individual users.

    Suggest Benchmark from historical data

    Select if you want a benchmark price to be automatically suggested for request for quote line items based on your historical data. We’ll suggest a benchmark price by matching line items fields like Description, Manufacturer Part Number, and Internal Part Number to previously awarded events and uploaded purchase order (PO) line items. This configuration can only be set at the company level.

    See:

    Convert Benchmark when currency is updated

    Select if you want the Benchmark price to be automatically recalculated if the event currency is changed. This is available for request for quote and auction events. You'll be able to review and edit the updated value as needed. This configuration can only be set at the company level.

    See: Benchmark and Multicurrency

    Bundling

    Allows separate request for quote events to be manually bundled into one, larger event. Bundling events can result in greater savings on larger quantities of items or services and create attractive and efficient events for suppliers. Depending on your purchasing application and integration, this option may not be supported. This configuration can be set for your company and individual users.

    You can also set this configuration on both the and screens.

    See:

    Sealed bids (RFQ)

    When sending a request for quote event, you can select to seal any supplier responses (bids) until after the event closes. You can see which suppliers have responded, but you cannot see the details of the response until the event closes. This configuration can be set for your company and individual users.

    See:

    Only sealed bids

    When sealed bids are enabled, select if buyers can deselect the Sealed bid option on request for quote events. This configuration can be set for your company and individual users.

    Envelope sealed bids

    When sealed bids are enabled, select if buyers can select between a 1-envelope or a 2 envelope sealed bid on request for quote events. This configuration can be set for your company and individual users.

    Default open days

    Sets the default number of days a manually created request for quote event is open. This value must be a whole number greater than 1. On average, buyers see the best supplier response rate when an event is open for at least 3 days. This configuration can be set for your company and individual users.

    Default close time

    Sets the default time of day when a manually created request for quote event is closed. The value can be any time of day on the half hour. This configuration can be set for your company and individual users.

    Multi-round

    Sets if multiple rounds can be added to request for quote and auction events. This configuration can only be set at the company level.

    See:

    Shipment tracking

    Allows suppliers to enter tracking information on awarded request for quote events. They will receive an email two days after the event is awarded. They can only enter this information when you've enabled it for your organization. As a buyer, you will receive an email if an awarded supplier enters tracking information for your event.

    See: Awarded events

    Tracking reminder

    When enabled, users will receive a notification that you can track your order. This configuration can be set for your company and individual users.

    Reassign request for quote events

    Allows all users to reassign request for quote events. By default, only Supervisors and Admins can reassign events. This gives buyers more flexibility to reassign events when users are out of the office. This configuration can be set for your company and individual users.

    You can also set this configuration on the screen.

    See:

    Incoterms

    The Incoterms feature lets procurement teams capture and communicate the shipping terms that suppliers use when quoting. This helps make supplier quotes comparable, clarifies responsibilities for freight/tariffs/insurance, and ensures Incoterms are stored and surfaced throughout the sourcing lifecycle. Our platform supports Incoterms selection at two mutually exclusive levels:

    1. Header-Level Incoterms – A single Incoterm selected by the supplier and applies to the entire event.

    2. Item-Level Incoterms – Each line item has its own Incoterm selected by the supplier

    The buying organization determines whether header-level or item-level Incoterms may be used in an event. Only one mode can be active at a time. This configuration can be set for your company

    Price Books

    Allows you to create lists of preapproved prices from your suppliers. As you work on your request for quote events, you can review and select price book item suggestions. Additionally, you can award matched items and only need to send invitations for unmatched items. This configuration can be set for your company and individual users.

    See:

    Price book search fields

    Set the line item fields used to match to price book items. The available options include Description, Internal part number, Manufacturer, Manufacturer part number, UOM, and Currency. This configuration can only be set at the company level.

    As an Admin, you can also change these fields at the company level in .

    Award draft events

    Allows users to award individual line items on draft request for quote events. This option only works when all line items are matched to price book items. If you have an integration, this feature is typically only supported if the purchasing application controls the release of requests on a per line basis. This configuration can be set for your company and individual users.

    Change quantities in Opened/Closed state

    Allows users to change the line item quantities on opened and closed request for quote events. There may be editing restrictions and approvals needed based on your integration.

    Award open events

    Allows users to award individual line items on open request for quote events. If you have an integration, this feature is typically only supported if the purchasing application controls the release of requests on a per line basis. This configuration can be set for your company and individual users.

    Split award a line item

    Allows users to split award a line item. If a supplier does not have enough of an item you need, you can split award the line item to multiple suppliers. This configuration can be set for your company and individual users.

    See:

    Award with meta tags

    Set a meta tag that will prompt users to select a value when they award a request for quote (RFQ) event. This can be any meta tag key defined for suppliers in Fairmarkit. This configuration can only be set at the company level.

    Request for proposal (RFP) request for information (RFI) events

    Access to RFP/RFI events

    Allows users to create request for proposal (RFP) and request for information (RFI) events. If you're interested in purchasing, you will need to speak with your Fairmarkit Customer Success Manager. This configuration can be set for your company and individual users.

    See: and

    Approvals

    Allows users to create and route request for proposal (RFP) and request for information (RFI) events through an approval flow. Based on company-specific rules, when an event has specific data, such as event value, business unit, or category, it is automatically routed to one or more approvers. This configuration can be set for your company and individual users.

    See:

    Reassign request for proposal events

    Allows users to reassign request for proposal and request for information events. By default, only Supervisors and Admins can reassign events. This gives buyers more flexibility to reassign events when users are out of the office. This configuration can be set for your company and individual users.

    You can also set this configuration on the screen.

    See:

    Sealed bids (RFP)

    When sending a request for proposal (RFP) or request for information (RFI) event, you can select to seal any supplier responses (bids) until after the event closes. You can see which suppliers have responded, but you cannot see the details of the response until the event closes. This configuration can be set for your company and individual users.

    See:

    Share templates with company

    Allows users to share their event templates with other users from the same company. This helps to centralize access to templates. This configuration can be set for your company and individual users.

    See: Templates and

    Share templates with other companies

    Allows users to share their event templates with other users from other companies. This configuration can be set for your company and individual users.

    See: Templates and

    Response QuickView

    Select if Response QuickView is available for your request for proposal and request for information events. When the event closes, you will receive an email with AI-generated summaries of supplier responses. This configuration can only be set at the company level.

    See:

    Auctions

    Access to auction events

    Allows users to create auction events. In an auction, the buyers' and suppliers' roles are reversed, and you'll send your request for quote event asking for items or services, and suppliers will submit competitive bids to win your business. If you're interested in purchasing, you will need to speak with your Fairmarkit Customer Success Manager. This configuration can be set for your company and individual users.

    See:

    Auction types

    Select the allowed auction types for your company. Available auction types include: English, Dutch, and Japanese. This configuration can only be set at the company level.

    See:

    Dutch auctions - multiple winners

    Select if multiple suppliers can win a Dutch auction. With this option selected, you can select a winner from any supplier that accepted the final price. This configuration can only be set at the company level.

    Marketplaces

    Fairmarkit Supplier Portal

    Allows users to send events to the Fairmarkit Supplier Portal marketplace. When an event is shared to the marketplace, all registered suppliers can see and respond to the event, increasing your chances of receiving supplier responses to your event. This configuration can be set for your company and individual users.

    See:

    Auto select Fairmarkit Marketplace

    Sets if the Fairmarkit Supplier Portal marketplace option is selected by default when a request for quote or auction event is created. This configuration can only be set at the company level.

    You can also set this configuration on the screen.

    Amazon Business

    Allows users to use the Amazon Business integration. Using the integration, you can automatically request responses directly from Amazon Business for goods of all categories, without adding them as a supplier on each request for quote event, review their responses, and place electronic purchase orders if you award to Amazon Business. This configuration is only available to customers with a pushback integration and an Amazon Business punchout catalog. This configuration can be set for your company and individual users.

    See:

    Auto select Amazon Business marketplace

    Sets if the Amazon Business marketplace option is selected by default when a request for quote or reverse auction event is created. This configuration can only be set at the company level.

    KIT / Intake

    Access to Intake

    Allows users to access KIT, which is the generative AI Intake feature used to create requests. This configuration can only be set at the company level.

    See: and

    Autonomous sourcing

    Auto-award

    Enables the auto-award feature for your company. Auto-awarding allows you to standardize and automate your awarding process for request for quote events. You can define your own rule-based, weighted criteria, and Fairmarkit will review supplier responses for your event and award the response that most closely matches your criteria. This only works with request for quote events created via an integration.

    See:

    Auto-award window

    Set the amount of time (in hours) between when an event closes and when it will be automatically awarded. This configuration can only be set at the company level.

    Auto-award unregistered suppliers

    Set if unregistered suppliers will be considered when a request for quote event is auto-awarded. This configuration can only be set at the company level.

    Note: If you have RFQ pushback integration, this process will cause integration errors. If you want to do business with an unregistered supplier, you should first onboard the supplier, verify their record is updated via the Supplier sync, and then you can award them.

    Auto-award business classification DBE discount

    Set the favor percentage (decimal percent value) to apply to diverse suppliers. This is your priority level of awarding to diverse suppliers and is used as part of the rule-based award criteria, providing a benefit to determine a new "effective" price for comparison against other supplier responses. This configuration can only be set at the company level.

    Auto-award lead time

    Set the percentage (decimal percent value) to apply to shorter lead times. This is your priority level of awarding to a response with a shorter lead time and is used as part of the rule-based award criteria, providing a benefit to determine a new "effective" price for comparison against other supplier responses. This configuration can only be set at the company level.

    Auto-send approval time

    Set the number of hours a supervisor has to approve before a request for quote event is auto-sent. This configuration can be set for your company and individual users.

    See:

    Emails & notifications

    New event emails

    When enabled, users will receive a daily email when new request for quote events have been assigned to them. When you have new events, the email is sent at 4 AM (based on your time zone). This is a useful reminder about new events and is especially useful when events are created automatically via integration. This configuration can be set for your company and individual users.

    You can also change this configuration at the user level in

    Closed event emails

    When enabled, users will receive an email when their events move from Opened status to Closed status. This configuration can be set for your company and individual users.

    You can also change this configuration at the user level in

    Include logo (to suppliers)

    When enabled, your company logo will display in emails to suppliers. Including your logo helps suppliers to more quickly recognize you and your company. This configuration can be set for your company and individual users.

    Awarding notification (to suppliers)

    When an event is awarded, Fairmarkit sends an email notification to the supplier. It lets the supplier know they won the event, and they should wait for a purchase order for further instructions. This notification helps to inform suppliers about the event and keep them engaged with your future events. Typically, if you use pushback integration with your purchasing application, you might not want to enable this option because Fairmarkit will facilitate the automatic creation of the purchase order, which can quickly be action to the supplier. This configuration can be set for your company and individual users.

    Analytics

    Analytics

    Select if users can access Analytics. Using your event data, Analytics provides dashboards and reports with actionable insights for your Fairmarkit events. To access Analytics, you will need to have a license. Contact your Fairmarkit Customer Success Manager if you are interested in purchasing Analytics licenses.This configuration can only be set at the individual user level.

    See:

    Fairmarkit API

    Fairmarkit API

    Allows you to access the Fairmarkit API. The Fairmarkit API is a RESTful API that uses HTTP requests to allow you to programmatically add, update, access, and use your Fairmarkit data. This configuration can only be set at the company level.

    See: and Fairmarkit Developer Documentation

    Integrations

    Grainger

    Allows users to use the Grainger integration. With Grainger integration automated responses, Fairmarkit can automatically pull current Grainger prices on eligible items in your request for quote events. This configuration can be set for your company and individual users.

    See:

    Candex

    This option is only available if you have a supplier-funded model with Candex. With this integration, you can award a request for quote event to a non-registered supplier, and the purchase order is sent through Candex. This configuration can be set for your company and individual users.

    What suppliers will see

    Suppliers will be able to enter a unit price for the item.

    What you will see

    When a supplier responds, you can review unit and total prices for the line.

    Attachment

    An attachment line item allows you to request suppliers respond with file attachment. This is best for questions where you need detailed documentation, visual aids, or content that isn't easily conveyed in text fields.

    Attachment examples

    Some examples might include:

    • Technical or product documentation Attach the technical specifications sheet for the product.

    • Certifications and compliance Attach a copy of your ISO 9001 certification or equivalent quality management certification.

    • Case study or reference Provide a case study highlighting a similar project you've completed, including outcomes and client feedback.

    • Visual or design assets Attach sample designs or mockups of the packaging solution.

    • Quality and testing reports Upload results of recent quality assurance tests conducted on the proposed product.

    • Risk and contingency plans Attach your business continuity plan, including disaster recovery protocols.

    • Training and support materials Upload your standard operating procedures for customer support and maintenance.

    • Proof of insurance or bonding Upload a copy of your current liability insurance certificate.

    What suppliers will see

    Suppliers will be able to respond with files up to 100MB.

    What you will see

    When a supplier responds, you'll be able to open and review their attachment.

    Compliance

    A compliance line item allows you to ask about compliance with controlled responses. This type ensures clarity and provides a quick, standardized way to evaluate compliance with your requirements.

    Compliance examples

    Some examples might include:

    • Regulatory compliance Does your company comply with all applicable industry regulations, such as GDPR, HIPAA, or OSHA standards?

    • Quality standards Does your manufacturing process fully comply with ISO 9001 quality management standards?

    • Adherence to specifications Is your product compliant with our outlined specifications?

    • Sustainability goals Are the materials used in your product fully compliant with our sustainability requirements, such as recycled content or ethical sourcing?

    What suppliers will see

    Suppliers will respond if they are Fully compliant, Partially compliant, or Non-compliant.

    What you will see

    When a supplier responds, you'll be able to see if they answered Fully compliant, Partially compliant, or Non-compliant.

    Date range

    A date range line item allows you to collect time period data. This provides suppliers with a calendar to select valid dates or date ranges.

    Date range examples

    Some examples might include:

    • Availability When will you be available to train our team?

    • Timelines What is the anticipated date range for the first phase delivery?

    • Maintenance or support periods When is regular maintenance services provided?

    • Compliance coverage When is your ISO 9001 valid?

    What suppliers will see

    Suppliers will respond by selecting a starting and ending date from a calendar to create the date range.

    What you will see

    When a supplier responds, you'll be able to see the date range they selected.

    Multiple choice

    A multiple choice line item allows you to collect structured, predefined responses. They ensure consistency during the evaluation process, allowing for direct comparison across supplier responses. You can choose if suppliers can select one or multiple responses. This UOM is only available for request for proposal and request for information line items.

    Multiple choice examples

    Some examples might include:

    • Qualifications Does your organization hold any of the following qualifications?

    • Compliance Does your company comply with the following data security standards?

    • Capabilities and offerings Are the following services included with purchase?

    • Operational practices How do you handle product defects?

    • Experience & track record What percentage of your contracts in the past year were with clients in our industry?

    • Sustainability or social responsibility initiatives What sustainability practices does your company implement? (Select all that apply)

    • Preferred terms or conditions What is your preferred contract length?

    • Customer support and service options What types of customer support do you offer? (Select all that apply)

    • Collaboration preferences How often do you recommend status meetings during project execution?

    What suppliers will see

    Suppliers will respond by selecting one or multiple options (depending on how you set up the line item).

    What you will see

    When a supplier responds, you'll be able to see the options they selected.

    No response

    A no response line item is an information-only line item that doesn't require a supplier response. Suppliers cannot add a response to this type of line item, but they can select to decline them.

    No response examples

    Some examples might include:

    • Contextual information This refers to shipping requirements outlined in the Shipping section.

    • Mandatory conditions All suppliers must be ISO 9001 certified to qualify.

    • Reference points Refer to the attached specification sheet for material standards.

    • Pricing or response alignment No response required—pricing is to be based on the volume provided.

    • Dependencies or assumptions This item assumes a 3% annual increase in material costs.

    • Guidance or instructions Additional file attachments can be added at the end of the event.

    What suppliers will see

    Suppliers cannot add a response to this type of line item, but they can select to decline them.

    What you will see

    You won't see a response. Suppliers do not respond to this type of line item.

    Number

    You can use a number (non-monetary value) response when you need to gather quantitative data that provides actionable insights for comparison, analysis, or decision-making. This allows you to evaluate quantitatively and reduce ambiguity in capabilities and offerings.

    Number examples

    Some examples might include:

    • Capacity and volume How many units can you produce per month?

    • Time metrics How many days do you need to fulfill a customer order?

    • Experience or tenure How many years have you been supplying this service?

    • Service metrics How many service calls can you team handler per day?

    • Infrastructure or resources How many distribution centers do you operate?

    • Volume or usage How many units of this product have you sold in the past year?

    • Employee or staffing data How many employees are trained in this area?

    • Product specifications What is the weight of the item in kilograms?

    • Warranty or lifespan How many years is a warranty valid?

    • Risk metrics What is your average defect rate per 10,000 units?

    • Historical performance How many similar contracts have you fulfilled in the last year?

    What suppliers will see

    Suppliers can enter a numerical value with up to 8 decimal places.

    What you will see

    When a supplier responds, you'll see the number value they entered.

    Percent

    A percentage response is used when specific metrics or proportional data is required and allows you to compare responses quantitatively when evaluating on a relative basis.

    Percent examples

    Some examples might include:

    • Discounts or markups What percentage discount can you offer to repeat customers?

    • Compliance or coverage What percentage of your raw materials are sustainably sourced?

    • Service levels What is your on-time delivery rate as a percentage?

    • Resource allocation What percentage of your production capacity can be allocated to our order?

    • Revenue or cost-sharing What percentage of project savings will you share?

    • Performance metrics What percentage of issues are resolved on the first call?

    • Risk or contingency What percent of your operations depend on a single supplier?

    • Customization or flexibility What percentage of your product line can be customized?

    What suppliers will see

    Suppliers can respond with a percent value with up to 2 decimal places.

    What you will see

    When a supplier responds, you'll see the percent value they entered.

    Pricing

    Having a variety of pricing-based UOMs provides flexibility and precision for different sourcing scenarios. While each works well for simple line items, the following UOMs can provide more precision and standardization, simplifying creating your event and making it easier to compare responses. The same as each, suppliers will enter a price for the good or service unit and then it will be multiplied by the quantity.

    Activities

    Use activities-based UOMs to price deliverables or outputs defined by their nature of function.

    • Analysis: Price reports, assessments, or studies. What is the cost per data analysis report?

    • Audit: Price compliance or performance reviews. What is the price per audit of financial records?

    • Campaign: Price marketing or public relations efforts. Provide the cost for each social media campaign

    • Contract: Price legal or procurement services. What is the cost per contract drafted or reviewed?

    • Event: Price for conferences or hosted gatherings. Provide the cost for full-day meeting services.

    • Integration: Price for systems and technology services. What is the price per software integration project?

    • Project: Price larger initiatives encompassing multiple deliverables. What is the total cost for the project as defined in the scope of work?

    • Training: Price educational programs or workshops. Provide the cost for 2 day SQL training.

    • Webinar: Price for virtual, live, or recorded training or events. Provide the cost for 1 hour webinar.

    Day and time-based

    Use day and time-based UOMs to pricing by time increments. These are good for services, staffing, or rentals.

    • Day, Hour, Minute, etc.: Price time-bound services or rentals. Rate for daily equipment rental or Hourly rate for IT support services

    • FTE (full-time equivalent): Price labor or staffing resources. What is the monthly cost per FTE assigned to this project?

    • Week, Month, Year: For contracts or recurring services. Annual cost for software subscription licenses.

    Deliverables

    Use deliverable-based UOMs to price deliverables, projects, or services where a specific unit cost doesn’t apply to a single item but to a defined outcome or effort.

    • Program: Price an ongoing series of activities or deliverables. What is the total cost for the employee wellness program as outlined in the scope?

    • Production: Price manufacturing or production-level deliverables. What is the cost per production run of the specified product?

    • Set: Price goods or services sold or delivered in defined groups. Provide the price per set of 10 safety helmets.

    • SME (subject matter expert): Price for expertise-based services. What is the rate for an SME for process audits.

    Goods

    A goods line item allows you to request pricing for items in various measurements. These are available for item type line items.

    • Area: Items measured by surface or flat areas. (e.g., square foot, square meter, or hectare)

    • Container or package: Items measured based on bundles or packages. (e.g., box, pack, reel, or jar)

    • Length: Items measured by linear dimensions. (e.g., inch, meter, or yard)

    • Quantity: Count of items or predefined groups of items. (e.g., each, dozen, or gross)

    • Volume: Items measured by volume, such as liquids or bulk materials. (e.g., gallon, liter, or cubic yard)

    • Weight: Items measured by weight. (e.g., pound, kilogram, or metric ton)

    Lump sum

    A lump sum line item allows you to ask for a simple total value. This allows you to bypass the need for itemized pricing. Provide the total cost for the marketing campaign.

    What suppliers will see

    Suppliers will be able to enter a unit price for the line based on the UOM you selected.

    What you will see

    When a supplier responds, you can review unit and total prices for the line.

    Text

    If you need a more detailed response to a line item, you can request a text response. This could be helpful if you want detailed information about their offerings, you want to encourage suppliers to explain how their solution could solve your need, or you want more insight into how the supplier will communicate with you.

    Text examples

    Some examples might include:

    • Supplier capabilities What are your key capabilities relevant to this project?

    • Approach How will you ensure on-time delivery?

    • Innovation What innovative solutions or added value can you offer?

    • Project compliance How does your proposal meet the outlined specifications?

    • Warranty and supplier What support services do you provide?

    • Sustainability and ethics How do you ensure sustainability and ethical sourcing?

    • Risk management What risks do you foresee and how will you address them?

    What suppliers will see

    Suppliers will be able to enter a text response with up to 4,000 characters.

    What you will see

    When a supplier responds, you'll be able to see the text response they entered.

    Yes/No

    With Yes/No line items, you can ask questions that need a yes or no response. This allows for concise, consistent answers across events that you and your team can easily evaluate.

    Yes/no examples

    Some examples might include:

    • Qualifications Are you ISO 9001 certified?

    • Compliance checks Do you adhere to our sustainability standards?

    • Clarification of offerings Is the product available in the required quantity?

    • Establishing non-negotiables Can you deliver within the required time frame?

    What suppliers will see

    Suppliers will see a toggle field to select their response (Yes or No).

    What you will see

    When a supplier responds, you'll be able to see if they selected Yes or No.

    Categories

    Template: You can use the template to provide a mapping of your categories to the Fairmarkit categories (view | download CSV file).

    Business Services

    Level 1
    Level 2
    Level 3

    Business Services

    Building & Facility

    Level 1
    Level 2
    Level 3

    IT

    Level 1
    Level 2
    Level 3

    Logistics

    Level 1
    Level 2
    Level 3

    Marketing

    Level 1
    Level 2
    Level 3

    Maintenance & Repair Operations (MRO)

    Level 1
    Level 2
    Level 3

    Materials

    Level 1
    Level 2
    Level 3

    Other

    Level 1
    Level 2
    Level 3

    Other

    Services

    Construction

    Maintenance Services

    Repair Services

    Security Services

    Facility Management

    Real Estate

    Janitorial Services

    Catering Services

    Other

    Utilities

    Electrical

    Water

    Waste Management

    Internet & Telephone Service

    Other

    Other

    Networking Equipment

    Telephony Equipment

    Other

    Software

    SaaS

    Software Maintenance

    Perpetual

    Other

    Service

    Application Development

    IT Consulting

    Implementation & Maintenance Services

    Telecom

    Cybersecurity

    Network Infastructure

    Other

    Other

    Market Research

    Content Creation

    Brand

    PR

    Advertising

    Other

    Other

    Lab Supplies

    General Tools

    Engineered Parts

    Pipes / Valves / Fittings

    Safety

    Electrical

    Test Equipment

    HVAC

    Pumps

    Motors

    Material Handling

    Other

    Services

    Equipment Maintenance Services

    Equipment Installation

    Equipment Removal

    Engineering Services

    Other

    Other

    Equipment

    Specialized Equipment

    Direct Materials

    Other

    Other

    Consulting

    Staff Augmentation

    Translation

    Strategy

    Tax & Audit

    Finance

    Investor Relations

    BPO

    Other

    Technical Services

    Fleet

    Fleet Management Service

    Vehicles

    Other

    HR

    Relocation

    Recruiting

    Healthcare & Benefits

    Education

    Subscriptions & Donations

    Other

    Legal

    Legal Services

    Other

    Travel & Events

    Travel & Entertainment

    Events

    Event Setup Services

    Hotels & Airfare

    Other

    Other

    Building & Facility

    Goods

    Cleaning & Janitorial Supplies

    Furniture

    Office Supplies

    Food & Drink

    IT

    Hardware

    Laptops & Desktops

    Audio/Visual Equipment

    Peripherals

    Server Equipment

    Logistics

    Services

    Freight & Brokerage

    Customs

    Other

    Other

    Marketing

    Goods

    Print

    Mail

    Other

    Services

    Agency

    Maintenance & Repair Operations (MRO)

    Goods

    Tooling

    Packaging

    Fasteners

    Tapes & Adhesives

    Materials

    Commodities

    Chemicals

    Oil

    Metals

    Other

    Other

    Templates

    When creating a request for proposal or request for information event from a template, you select from a collection of templates that Fairmarkit partnered with SIG to create.

    How can I find the templates?

    The Fairmarkit templates are automatically available on the .

    • Label: Each template has a Fairmarkit provided label.

    • Filter: In the Show field, select Fairmarkit Templates to filter the list to just show the Fairmarkit standard templates.

    Available templates

    Available templates include:

    • Facilities Maintenance - MRO Products & Services

    • General Legal Services

    • IT Infrastructure Management Services

    • IT Services Staffing

    Legal Services - Employment Law
  • Legal Services - Finance

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